Billing code - "error.internal"9492
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 WGAN StandardMember Las Vegas |
VTLV private msg quote post Address this user | |
| How is your "June 1, 2019" billing look today? I get the following errors when I download PDF. code "error.internal" message "Internal Server Error" "May 1, 2019" - downloads as a normal PDF. |
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wag360marketing private msg quote post Address this user | |
| I've had that happen before as well. Probably an internal bug. Did you send this message to support? - Doug |
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DeeJ private msg quote post Address this user | |
| @vtlv Are you logged into your cloud account and trying to view your invoice? | ||
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WGAN Standard Member Las Vegas |
VTLV private msg quote post Address this user | |
| @wag360marketing - I'm not too worried to where I need to be bugging support on a weekend. So far I haven't been hit like others with new billing issues and taxes others have been hit with. The new accounting software and frustrations with the company direction this year have caused a feeling of uneasiness. I'm watching everything, knowing the bugs are out there and can come my direction. HI @DeeJ. I was logged into my account and clicked Billing. Received the error code when I click on download PDF using Firefox. Curious if it's an error on my end or perhaps the whole system is having issues again. I can wait it out over the weekend if there's a bug. If it's just me, there I need to do some digging around on my computer or network. |
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DeeJ private msg quote post Address this user | |
| @vtlv I just asked engineering to take a look at this issue. It's happening for me too. Sorry for the inconvenience. Hopefully it will be fixed shortly. | ||
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DeeJ private msg quote post Address this user | |
| The issue has been resolved. You should now be able to see your invoices. Thanks for your patience. | ||
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WGAN Standard Member Las Vegas |
VTLV private msg quote post Address this user | |
Thank you @DeeJ. I'm sorry you have to apologize so often for items you didn't concoct. We all appreciate you dearly and hold nothing against you personally for working at a place with an out of touch Executive Team and Board Members.   |
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DeeJ private msg quote post Address this user | |
| @vtlv You are more than welcome! | ||
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