Matterport poor customer service. Floor problems16535
![]() CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
@JimmyJim My thought is that the actual floors in the model is based on the SqFt per level/floor & this is why these 2 landing are not being taken in to consideration in the floor numbering. If not wanting to hit the the top sky deck at Dusk or Dawn if you have one of the supported 360 cameras you may also be able to overlap a couple scan positions to get through the doorway and scan that sky deck In this model I had used a Z1 to connect the main home to the detached carriage house: |
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JimmyJim private msg quote post Address this user | |
Thanks lilnitsch. Yeah I'm thinking you may be right about sq. footage per floor. Can you provide a little more info on overlapping scan positions? Nice job with the carriage house. You did that during the day with no issues with the sun? Oh, fyi I'm using a Pro2 | ||
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![]() CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
@JimmyJim on the job above I used the Pro2 for the interiors and a Ricoh Theta Z1 to connect the 2 structures. In order to connect the two structure with just a Pro2 this would have probably taken 2 days just because you would need to wait for proper lighting to connect the structures With your townhome project hitting that sky deck at dusk or dawn you should be able to capture that entire sky deck with 3D scans then if time & lighting permits I'd consider grabbing the deck off that living room as well This is another example (all Pro2) connecting structures with proper lighting |
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JimmyJim private msg quote post Address this user | |
Got it. Interesting you can use that Ricoh Z1 outdoors in sunlight without issues. | ||
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![]() CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
@JimmyJim Any of the 360 cameras can be used in this manner though currently the Z1 has the best image quality. I have shot Matterport tours with most of the supported 360 cameras the Insta360's are really grainy, Ricoh's V & SC2 are the next best and pretty much identical in image quality though the SC2 is a bit slower on the image transfer, The Z1 has the best image quality of the supported 360 cameras |
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JimmyJim private msg quote post Address this user | |
This is another example (all Pro2) connecting structures with proper lighting Just one last question- The last tour you posted above was done with just a Pro2. Were you able to 3D scan outside because the sun was obstructed by trees? Thanks. |
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![]() CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
@JimmyJim it was a combination of early morning lighting, smoke, and tree cover |
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