Scan Tracker appearing in some (not all) snapshots10962
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Regina, Saskatchewan Canada |
Queen_City_3D private msg quote post Address this user | |
| This is incredibly annoying.... Every now and again when I take a snapshot in Matterport, the circle icon SHOWS UP in the photos... What's with that? To be clear, it's not all the floor scan points that are showing up. Just the one circle that moves around as you move the mouse. I call it the scan tracker icon... not sure what else to call it.  Anyone else have this happening on occasion? What did you do to remedy it? |
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 WGAN FanCLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
| I haven't noticed the scan position icon recently I have been seeing some other bit of the scan space showing up in the middle of a snap shot. For something like the scan position I would probably just photoshop it out like such:  |
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 WGAN ForumFounder & WGAN-TV Podcast Host Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @Queen_City_3D Ugh! Can you let us know what Matterport Support says? @lilnitsch Good workaround, but we should not have to add this step to our workflow ... Thanks, Dan |
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WGAN Fan CLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
| @DanSmigrod @Queen_City_3D I'd recommend sending the image along with the tour link to support@matterport.com In the couple instances I have ran into really bad mesh (parts of wall and floor) appearing in the snapshot I have been able to go back and re-take the snapshot to resolve this. Sometimes, it did take 1 or 2 times of re-taking the snapshot to resolve this issue |
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