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Capture 3.0Insta360 Pro 2Trouble Shooting

trying to connect insta360 One X9891

fotoguy private msg quote post Address this user
I'm trying to connect my new instan360 One x for the first time. The Ipad does see and connect to the camera wifi but the app doesn't connect to the camera. Instructions seem to be very vague. Any suggestions?
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DanSmigrod private msg quote post Address this user
@fotoguy

Does this help?

Video: How to pair Insta360 One X to Matterport

Video: How to pair Insta360 One X to Matterport | Video courtesy of Matterport YouTube Channel (28 June 2019)

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If you are having trouble pairing Insta360 One X to Matterport to successfully scan, I could imagine that your pain point can be healed with this step (below).




Dan
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fotoguy private msg quote post Address this user
Thanks Dan. I was watching the video as I tried to connect it. Just didn't work. I have a call into MP support
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DanSmigrod private msg quote post Address this user
@fotoguy

Can you double check that you have the latest firmware for Insta360 One X and the latest Capture app?

Dan
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fotoguy private msg quote post Address this user
I did both of those.
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