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AdviceCapture 3.0Capture AppInsta360 Pro 2ProblemsScanning

Insta360 One X won't show in capture app9185

Basic
Member
San Mateo, CA
Bycha private msg quote post Address this user
I have been eagerly following posts and seem to be having a bit of trouble getting the Insta360 One X working with my capture app (firmware v1.18.24). I have sent some screenshots of the error messages and validating connectivity


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WGAN Forum
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WGAN-TV Podcast
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Atlanta, Georgia
DanSmigrod private msg quote post Address this user
@Bycha

Hmmmmmmmmmm..... seems like someone in the WGAN Forum Community should be able to answer this question....

Perhaps you have an answer from Matterport Support?

Dan
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Basic
Member
San Mateo, CA
Bycha private msg quote post Address this user
*UPDATE* for iOS devices apparently you can not have the Insta360 app running in the background with the Capture app. I had to close the app and then the scan started to appear. I completed the first test scan of a unit and was pleasantly surprised with the quality of the scan. I definitely will be keeping this tool in my arsenal and creating a separate pricing structure for it.
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