Panoskin not publishing nadir in tour8994
Pages:
1
Cincinnati, OH |
leonherbert private msg quote post Address this user | |
| Has anyone else experienced panoskin not applying a nadir image to a re uploaded tour to google? | ||
| Post 1 • IP flag post | ||
|
TakedaSan private msg quote post Address this user | |
| Hi @leonherbert I didn't, but I think that you can contact the Support Panoskin Team and they can help you with this particular inconvenience. support@panoskin.com Regards, Jefferson Takeda |
||
| Post 2 • IP flag post | ||
|
Cincinnati, OH |
leonherbert private msg quote post Address this user | |
| Yeah thanks, no joy there yet. | ||
| Post 3 • IP flag post | ||
 PanoskinSupport |
Panoskin private msg quote post Address this user | |
| Here is an article on Nadirs https://support.panoskin.com/hc/en-us/articles/360000638974-Lesson-23-How-to-Add-or-Remove-a-Nadir When you are trying to update a tour with a nadir, you need to first unpublish the tour make your nadir selections and then publish the tour again. Thanks, Anthony Lin |
||
| Post 4 • IP flag post | ||
|
Cincinnati, OH |
leonherbert private msg quote post Address this user | |
| @Panoskin Anthony I downloaded the tour from google, it was published using Matterport. Are you saying I must unpublish the tour now, and then re-upload? The NADIR will then attach |
||
| Post 5 • IP flag post | ||
|
Cincinnati, OH |
leonherbert private msg quote post Address this user | |
| @panoskin just to clarify the tour is linked at this time, will all the links remain after I publish the tour again from panoskin? | ||
| Post 6 • IP flag post | ||
|
Panoskin Support |
Panoskin private msg quote post Address this user | |
| Hi Leon, Yes, you will need to unpublish the tour before changing your nadir settings and publishing for nadirs to show up. Regards, Anthony Lin |
||
| Post 7 • IP flag post | ||
|
Cincinnati, OH |
leonherbert private msg quote post Address this user | |
| @panoskin I have done what you requested and now I have zero images visible on my tour. I know Google takes a while to link tours, but the images should be up by now. I deleted the tour from Matterport and deleted the tour from Panoskin, and then uploaded the tour, no joy. I promised my client I would have this tour up by this week, with the nadir images, now I have no tour at all. |
||
| Post 8 • IP flag post | ||
Pages:
1This topic is archived. Start new topic?