Does Matterport market cameras to Collaborators on your account?8769

Originally Posted by @LoudandClear
... I have also read some disconcerting reports of Matterport sales reps targeting our clients directly, and if true that is quite unsettling. Speaking as a Realtor, if one of us did that we'd be hauled in front of the board pretty quickly...

Originally Posted by @LoudandClear
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Originally Posted by @Wingman
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Originally Posted by @LoudandClear
I have also read some disconcerting reports of Matterport sales reps targeting our clients directly, and if true that is quite unsettling.

I can help you with it. The easiest way to avoid it is to never invite a client to your cloud to work on their projects with their own email addresses.

Just create a gmail(or any free email) account, get it assigned to one specific client and make this client a collaborator with only this email and accessing his own project only in the Cloud.

Then you can send your client a link to access the cloud with all login details. Once job is done remove this collaborator and you can use the same gmail email for another client. This way if Matterport ever decides to sell anything to your client they will fail as email account belongs to you and only you can read all incoming emails.

I appreciate the advice, but frankly that seems like a time-sucking workaround to combat unethical behavior.

Giving the benefit of the doubt here, perhaps Matterport sales reps don't realize your client's email address belongs to your client?...I'm not familiar enough with their platform to be able to say whether that's easily discerned, so please don't think I'm trying to smear anyone here. Rather I'm just commenting on something that seems to be credibly documented as occurring.

Either way, as real estate photographers we're usually looking for ways to be faster without sacrificing quality, and even though this may be a minor extra step, it's an extra step for all the wrong reasons.

Thanks Wingman!

Originally Posted by @Wingman
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Originally Posted by @LoudandClear
I appreciate the advice, but frankly that seems like a time-sucking workaround to combat unethical behavior.

I just learnt my lessons from dealing with big and inflexible companies with my other business that if they are doing something what they think will increase their profit even if that harms your business you are the only one who can take an action to protect yourself. They would not care and they would never budge.

My business partner after being invited into our has received an email from Matterport where they were inviting him to come to some local seminar about the whole technology including a possibility to buy their camera. I also have seen other people including some members of this forum complaining about it. They won't stop doing it just because we ask them to stop so I have found a way for not letting them to do it.

What other options do we have in order to stop them? I cannot see any apart from shooting myself in a foot by selling their camera and stopping offering their technology.

As for time-sucking, you won't spend any extra significant time on doing it that way. You still need to invite a person in your Cloud account settings to have access to some model. All you need to do is to invite yourself and then forward a link to your customer. It may be just extra 1-2 minutes comparing with sending invitation to your client's email directly.