"View Inside" link is missing from player?78
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1Glenda private msg quote post Address this user | ||
I uploaded a new model created today and, after processing, I only see links for "View Dollhouse" and "View Floorplan". Even if I click on one of the hotspots in the dollhouse view, I can't get to the inside view. Models created in the past are okay. Yikes!!! Anyone else experiencing this? Any idea what I might have done wrong? |
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Post 1 IP flag post |
sdubose99 private msg quote post Address this user | ||
I think I saw that once... email support@matterport.com and Bob will help out. Or call and leave a message and make sure to specify your issue is urgent. In the meantime you might try uploading again. I dunno... have you tried other browsers? | ||
Post 2 IP flag post |
Glenda private msg quote post Address this user | ||
Already sent an email ... going to poke around in workshop mode and see if I can find a fix there. | ||
Post 3 IP flag post |
sdubose99 private msg quote post Address this user | ||
Not a whole lot you can do there. | ||
Post 4 IP flag post |
Glenda private msg quote post Address this user | ||
I'm hoping if I select a start point, it might help ... | ||
Post 5 IP flag post |
sdubose99 private msg quote post Address this user | ||
:-) | ||
Post 6 IP flag post |
Glenda private msg quote post Address this user | ||
Hey, it worked!!! | ||
Post 7 IP flag post |
sdubose99 private msg quote post Address this user | ||
Ho Lee Fok. | ||
Post 8 IP flag post |
Glenda private msg quote post Address this user | ||
Don't you EVER doubt me again, puny human ... LOL! | ||
Post 9 IP flag post |
sdubose99 private msg quote post Address this user | ||
OK I had to google to see if that was a quote from something... | ||
Post 10 IP flag post |
Glenda private msg quote post Address this user | ||
was it? | ||
Post 11 IP flag post |
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