Helping You Connect the Dots to Succeed Faster
WGAN-TV: Now Playing
WGAN-TV: Now Playing
Free WGAN Map
Locations of Matterport Pro3 Camera Service Providers and see the number of Matterport Pro3s and/or BLK360s for each Matterport Pro.
View WGAN Map
Contact Info
Locations of Matterport Pro3 Camera Service Providers and see name, company, website, email and mobile phone for each Matterport Pro.
Join WGAN Sponsor
Get on the Map | A Service of We Get Around Network (not affiliated with Matterport)
One Order  |  One Quote  |  One Contact
Book Multiple GLOBAL Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facilities Management
Last 24 Hours: 132 Unique Visitors
9,241 WGAN Members in 149 Countries
Last 30 Days: 28,775 Page Views | 12,272 Unique Visitors | 30 New Members
We Get Around Network Forum
Quick Start | WGAN Forum
3D ShowcaseAdviceMultiple FloorsProblems

Option to move between Floors3671

mk4au private msg quote post Address this user
Property has 3 floors which were scanned by floor, the original scan clearly shows Floor 1, Floor 2, and Floor 3. After upload, the model lets you move up and down to all 3 floors. However, when you click the property link, there is not an option to choose a floor. See pics.

The second pic is a different property but shows the option to choose a Floor. The first one doesn't have that option. Is this something I can turn on or off, and if so, how can I turn it on? TIA
Post 1 IP   flag post
DouglasMeyers private msg quote post Address this user
Try putting it in Floor Plan view and see if it pops up ...
Post 2 IP   flag post
mk4au private msg quote post Address this user
@DouglasMeyers

Thank you for the suggestion. I thought I had already tried that, but tried again this morning with no success. Since the original scan does separate scans by floor, and the model will let you walk up and down the steps, I see no logical reason it doesn't show up.

@DanSmigrod - any suggestions?
Post 3 IP   flag post
104058 3 3
This topic is archived. Start new topic?