New Player/Viewer Launches a New Tab30
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GarySnyder private msg quote post Address this user | |
| Sense the the new player was launched 2 weeks ago all of my embedded links now launch into a new tab and this is no good for our customers. I've noticed on some of the members sites that they have been able launch a scan and it plays within the page it was launched in. Do I need to add additional code to the embedded link which Matterport supplies us? Thanks in advance for your help on this matter. Gary |
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Tim private msg quote post Address this user | |
| We only realised this yesterday too and our programmer thought he had made an error somewhere. Not ideal...we too only worked out it must have happened at last update. | ||
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GarySnyder private msg quote post Address this user | |
| Thanks ticketyview. I'm glad it's not just me who was having this problem. Hopefully Matterport will get back to me with an answer as I sent off and email to Scott detailing the exact issue. | ||
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Tim private msg quote post Address this user | |
| Yeah, I emailed Scott too. "Hello Tim, Can you tell me (ideally, send me URLs too) so I can see this behavior? I've done a few simple tests (embed code on an otherwise empty HTML page), and it seems to behave normally. That said, as few others have noticed this too, so it seems unlikely that it's all coincidental. -Scott" He's obviously referring to us. Scott and Matterport have a ton on their plate at the moment but it's cool to see they appreciate the feedback. This forum is proving a very useful tool. |
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GarySnyder private msg quote post Address this user | |
| Yes, your right. I'm so glad that it's here as there is no other place to turn to at the moment if we run into problems with Matterport technology. | ||
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GarySnyder private msg quote post Address this user | |
Just received this email from Scott  Gary, good news! I've just heard from engineering that, yes, there was a behavior change -- and yes, they're working on fixing it with a push hopefully released in the next day or two. Sorry about the confusion, -Scott |
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GarySnyder private msg quote post Address this user | |
| Great news, the viewer is now behaving correctly |
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