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DeletingProblemsQuestions

can you retrieve a deleted matterport?17587

Founder
Nail Soup Media
Sarasota, Florida
GlennTremain private msg quote post Address this user
a broker deleted an agents' 20+ matterports. In the past I was able to retrieve them but now the broker is telling me matterport can restore them. Is that the way it is now? TIA
Post 1 IP   flag post
WGAN
Standard
Member
Bon Secour, Alabama
Chemistrydoc private msg quote post Address this user
Matterport says officially that they can’t. Best practice is to Deactivate (not delete).

Often Matterport can do what they say that they can’t . Would be interested in knowing the “real” answer to this as well.

Keith
Post 2 IP   flag post
MeshImages private msg quote post Address this user
Yes, the new capture app gives you the possibility to restore uploaded jobs. Be careful, who is on your list of collaborators.
Post 3 IP   flag post
WGAN
Premium
Member
Lahaina, Hawaii
Skeeter private msg quote post Address this user
Years ago they did offer that.As you all know they have gone another way and want more money then giving good service to the people that made this company. I now use iGuide as well just just for that reason. Also No monthly subscription fee.
Post 4 IP   flag post
Founder
Nail Soup Media
Sarasota, Florida
GlennTremain private msg quote post Address this user
@Chemistrydoc @MeshImages @Skeeter Thank you all for your quick responses....I thought it was the broker but you confirmed his response and he is back on my christmas card list. Anyone on tiktok find me @nailsoupmedia and I will support you
Post 5 IP   flag post
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