Urgent: Uploading to Matterport FAILED multiple times?12218
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WGAN Standard Member Chicago |
rzphotoman private msg quote post Address this user | |
I just tried to upload 3 models to Matterport sand all 3 failed. Is anyone else having this issue? |
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Post 1 IP flag post |
jpierce360 private msg quote post Address this user | ||
I had this problem once with a 120K sqft warehouse and I had to get customer support working on it. Matterport has the files but for whatever reason the project failed to process on their side. | ||
Post 2 IP flag post |
Thalore private msg quote post Address this user | ||
I just had the same problem with a house I just scanned this morning. | ||
Post 3 IP flag post |
WGAN Standard Member Chicago |
rzphotoman private msg quote post Address this user | |
Just sent an URGENT request into Mattort support. What are the odds they don't get back to me anytime soon. | ||
Post 4 IP flag post |
jpierce360 private msg quote post Address this user | ||
I think its across the board. The 3 I just submitted today failed as well. | ||
Post 5 IP flag post |
WGAN Standard Member Chicago |
rzphotoman private msg quote post Address this user | |
I just talked to Matterport support...suprise...and was told it should be fixed in a couple of hours. Try reprosseng then. | ||
Post 6 IP flag post |
jpierce360 private msg quote post Address this user | ||
Lucky!!! We'll keep an eye on it. | ||
Post 7 IP flag post |
WGAN Basic Member Denver |
pixelray private msg quote post Address this user | |
I get the little red icon all the time ...just hit upload again and it picks up where it left off...go through that process many times on some. | ||
Post 8 IP flag post |
Nadir Patch and MP2Edit Lima, Peru |
tresdepro private msg quote post Address this user | |
Same here |
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Post 9 IP flag post |
WGAN Basic Member Seattle |
kjoman private msg quote post Address this user | |
Same here - but was able to re-upload and got it back already (in about 3 hours) | ||
Post 10 IP flag post |
Nadir Patch and MP2Edit Lima, Peru |
tresdepro private msg quote post Address this user | |
Just an update guys ...Well finally it went through All I did was duplicate the model on the iPad and upload it again |
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Post 11 IP flag post |
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