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Matterport Pro2 Camera Delivery time is 4-6 Weeks (as of 22 May 2020)12009

WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user

Screen Grab: Matterport Blog

Matterport Pro2 Camera Delivery time is 4-6 Weeks (as of 22 May 2020)

Hi All,

If you place an order today for a Matterport Pro2 3D Camera, it likely will not arrive for 4-6 weeks, says Matterport CEO RJ Pittman in a Matterport blog post Thursday (21 May 2020).

"Over the past couple of months, we have seen unprecedented demand for the Matterport Pro2 camera. Unfortunately, we are currently experiencing a delay in shipping our cameras due to extended lead times on critical materials caused by a COVID19-strained supply chain. Factory closures, reduced production capacity, reductions in flights to transport materials, and reduced staffing at airports are all creating new challenges we’re working hard to overcome," according to the Matterport Blog Post.

"We are actively working to increase our production capacity and material availability to support the increasing demand. This includes expanding our production lines, hiring, and working with our suppliers to do the same. We ask that you please remain patient while we implement these actions," according to the Matterport Blog Post.

"The current delivery time for new [Matterport] Pro2 camera orders is roughly 4-6 weeks. We will continue to keep you updated as things progress, and you can always reach out to us or your Matterport representative for an update," according to the Matterport Blog Post.

Source: Matterport Blog

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Want to sell a used Matterport Pro2 3D Camera? Presently, there is more demand for Matterport Pro2 3D Cameras in the WGAN Private Group: Buy-Sell Used Matterport cameras - than there are Matterport Pro2 3D Cameras for sale, as of today, Friday, 22 May 2020.

---

Dan

P.S. Engage a Matterport Service Provider
Post 1 IP   flag post
Houston
briangreul private msg quote post Address this user
Perhaps they could ramp up the MSP program and actually feed some of the existing camera owners?
Post 2 IP   flag post
Cincinnati, OH
leonherbert private msg quote post Address this user
@briangreul now there's a plan
Post 3 IP   flag post
Cincinnati, OH
leonherbert private msg quote post Address this user
Please be patient for 6 weeks. Well in business 6 weeks is a loooooooong time. Anyway I will try to keep my camera safe.
Post 4 IP   flag post
BenAdgie private msg quote post Address this user
Yikes! I ordered my Pro2 on 5/19 and was quoted a 2wk lead time... 5/22 RJ’s post says 4-6wks. I have emailed my contact at Matterport that helped me with my order to check the status. I am clinging to a hope that my order was part of an earlier supply block and not a shipment that has yet to cross the globe... /smh I am not generally that lucky but I guess we will see. I will reprint the thread when I hear back from Matterport.
Post 5 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user
Hi All,

If you have recently purchased a Matterport Pro2 3D Camera, can you post here:

1. Date purchased
2. Date promised

Thanks,

Dan
Post 6 IP   flag post
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