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BackUp

Restoring a Previous BackUp not working11976

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Member
Las Vegas
VTLV private msg quote post Address this user
I'm a Windows User using Imazing with Ipad Pro (2019). Past Client hits me up for a smaller version of his Matterport from over a year ago. Tour was originally shot on Ipad Air 2 that died months later.

Matterport shows an updated (February 18, 2020) way to transfer files back and forth using IExplorer4 In this article I see the jobs folder needs to be transferred along with some files with DB in the name.

In the past using Imazing, I would transfer files shown here on YouTube..


The capture App shows acknowledges the tour showing up with black thumbnail, along with proper names & date. But 0 scans or 360's. These are 800mg files when they transfer.

Think there is an issue with new updates to app?

Think I may have improperly saved the data to begin with?

I don't recall files with DB in the name having to be saved in the past.

Think I have an Imazing issue?

Should I invest a few more bucks into Iexplorer4 to see if I get the same results?

Getting a Mac is off the table at this time.

Crazy to be 5 years into this and still having issues with backing up our work.
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WGAN-TV Podcast
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Atlanta, Georgia
DanSmigrod private msg quote post Address this user

Video: Danger, Will Robinson!


@VTLV

Quote:
Originally Posted by VTLV
Crazy to be 5 years into this and still having issues with backing up our work.


Yes. Crazy. Back-up and Re-store should be Matterport Cloud based and just work!

Dan

P.S. ...

How to Backup Your Matterport Spaces on iPad
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