Trouble uploading to Matterport today (Friday, 3 April 2020): Oops issue11391
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1DouglasMeyers private msg quote post Address this user | ||
Anyone else having an issue today with uploads? I have three saying and showing the thumbnail but when I hit the play button OOPS ??? |
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Post 1 IP flag post |
davedion private msg quote post Address this user | ||
I have been getting that on and off for the past few days. My guess is their servers are a little overloaded. I opened a support ticket this morning and got a message back they are bogged down and can't respond right now. | ||
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Cincinnati, OH |
leonherbert private msg quote post Address this user | |
I had some weird stuff saying matterport is in read only mode, and could not produce photographs or 360's. Seems to have resolved. But no Oops oopsing | ||
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WGAN Standard Member Lisbon, Portugal and London |
Pedrotex69 private msg quote post Address this user | |
I did 4 floors send me back only 3 floors, so 1st floor had also 2nd floor on it together, but this one was off by 90 degrees. Did ticket, still waiting. |
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Post 4 IP flag post |
Cincinnati, OH |
leonherbert private msg quote post Address this user | |
@Pedrotex69 have they got back with you? | ||
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WGAN Standard Member Lisbon, Portugal and London |
Pedrotex69 private msg quote post Address this user | |
Yes but every day they are usin delay tactics, now I have been waiting for 3 days and still nothing sorted. | ||
Post 6 IP flag post |
WGAN Fan Club Member Queensland, Australia |
Wingman private msg quote post Address this user | |
I find quite an opposite these days. Pushed 9 tours for processing and after 4 hours all were done. The next day pushed 6 and they all were done within 4 hours. May be it has something to do that Australia is awake when most of the World is sleeping and there is no big queue for processing. | ||
Post 7 IP flag post |
Cincinnati, OH |
leonherbert private msg quote post Address this user | |
@Wingman They have actually been very fast in getting them out. Got a big one right now so it will be interesting to see if the bunny rabbits can get it out quickly | ||
Post 8 IP flag post |
WGAN Fan Club Member Queensland, Australia |
Wingman private msg quote post Address this user | |
Quote:Originally Posted by leonherbert I am sure they will. It has not just been fast for the last two days. They have been processed fast for me for at least two weeks. |
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Post 9 IP flag post |
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