unplug camera10989
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zhijieyuan private msg quote post Address this user | |
| my camera can not scan,when connected the ipad ,it shows“unplug camera",no response when pressing the scan button,is there any good solution？ | ||
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 WGAN FanCLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
| Which camera are you using? None of the “actual” Matterport camera’s can be used while plugged in. Supposedly, this came into effect in one of the last firmware updates. |
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 3rd PartyService Myrtle Beach, SC |
ArtisticConcepts private msg quote post Address this user | |
| @zhijieyuan, If it is not actually plugged in, reboot the camera and restart the capture app. And reconnect to the camera. That has worked for me when I had the same issue. I’ve had that message when the camera gets bumped or after multiple hours of scanning.   God Bless, Chris |
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Dolloff private msg quote post Address this user | |
| Ive had that message, when rebooting doesn't work I plug it in and unplug it again. Annoying because now I have to bring my charger with me :/ | ||
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zhijieyuan private msg quote post Address this user | |
Quote:Originally Posted by Dolloff I will try ,thank you so much. |
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zhijieyuan private msg quote post Address this user | |
Quote:Originally Posted by ArtisticConcepts i reboot the camera and restart the capture app,it doesn't work,  |
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zhijieyuan private msg quote post Address this user | |
Quote:Originally Posted by lilnitsch pro2  |
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