360 Camera Processing Fees for Matterport Classic Cloud Plans

WGAN Standard Member 2.89K Website Las Vegas Linked In Facebook Twitter YouTube Instragram Matterport Service Partner Google Street View Trusted Photographer Zillow Certified Photographer We Get Around Network Member	2.89K VTLV private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Screen Grab from Matterport eBlast received Friday, January 31, 2020 ----- [Text and Graphic Below] 360 CAMERA PROCESSING FEES FOR CLASSIC CLOUD PLANS Happy New Year, and thank you for being a loyal Matterport customer. We wanted to inform you about an upcoming change regarding 360 camera usage in legacy cloud plans like yours. As you know, Matterport started supporting space creation with a few compatible 360 cameras early last year. We noticed that you created some spaces with these cameras and are glad that you experimented with this new way of capturing your Matterport spaces. Although we announced processing prices for 360 camera spaces last year, we decided to let our customers enjoy this new capability for free until now. Starting on February 1st, 2020, Matterport will charge processing fees for spaces captured with compatible 360 cameras used in the Classic Cloud Plans. Newer Matterport cloud plans do not include processing fees. If you would like to avoid processing fees, please upgrade your account to one of these newer plans. Additional questions? Please visit the support page or contact our support team. [support@Matterport.com] Thank you for being a member of our community. -The Matterport Team Source: Matterport eBlast received Friday, January 31, 2020
	5 years ago	Post 1 • IP flag post

@virtualpro

Quote:

Originally Posted by virtualpro
Stay on the classic, only once you start going well into overages and scanning lots of models with over 100 scan points then it is worth getting a new plan.

Matterport has said that they would give one year grace from the time that they announce they are discontinuing the classic plan, plenty of time to get things sorted.

Well said!

Hi All,

Matterport Classic pricing applies to Matterport customers that have accounts on or before Wednesday, 8 May 2019.

Some related WGAN Forum Discussions

✓ How to game the new Matterport Pricing
✓ How to Succeed with Matterport Classic Pricing (for Users and Matterport)
✓ Why I will stick with Matterport Classic Pricing
✓ 11 Reasons to Keep Matterport Classic (Old) Pricing

Dan

P.S. WGAN Forum discussions tagged: Matterport 2019 New Pricing Announcement

WGAN Standard Member 1.93K Website Bon Secour, Alabama Facebook Twitter Matterport Service Partner Google Street View Trusted Photographer Zillow Certified Photographer We Get Around Network Member	1.93K Chemistrydoc private msg quote post Address this user	plus 1 plus 1 plus 1 6
	...and so it begins.
	5 years ago	Post 2 • IP flag post

WGAN Fan CLUB Member 5.75K Website Coeur d'Alene, Idaho Facebook Matterport Service Partner Google Street View Trusted Photographer Zillow Certified Photographer	5.75K lilnitsch private msg quote post Address this user	plus 1 plus 1 plus 1 0
	It’s a little tricky in wording. 360 cams are supported however, they bill at $29 & $58 depending on small or large space size
	5 years ago	Post 3 • IP flag post

468	468 izoneguy private msg quote post Address this user	plus 1 plus 1 plus 1 9
	Zillow charges zero for their tours. My wife is a real estate agent. I set her up with a Matterport account and I only shoot for her now. I work for "free" but the fringe benefits are awesome. LOL
	5 years ago	Post 5 • IP flag post

62	62 Astroprojector private msg quote post Address this user	plus 1 plus 1 plus 1 1
	I am not sure I understand what it means. I opened an account at the beginning of Jan and upgraded to 5 spaces. Even though I have the Mettarport camera, I can only shoot with 360 cameras on this plan. I only shot one tour and have several more planned in the near future. Does it mean now they are going to charge extra when shooting with that camera?
	5 years ago	Post 7 • IP flag post

468	468 izoneguy private msg quote post Address this user	plus 1 plus 1 plus 1 1
	I think they are only charging if you are on a legacy plan.
	5 years ago	Post 8 • IP flag post

53	53 virtualpro private msg quote post Address this user	plus 1 plus 1 plus 1 1
	I might be wrong but I think this only applies to anyone with a classic plan???
	5 years ago	Post 9 • IP flag post

62	62 Astroprojector private msg quote post Address this user	plus 1 plus 1 plus 1 1
	yes, I figured it out. thanks
	5 years ago	Post 10 • IP flag post

10	10 Seanpatrick private msg quote post Address this user	plus 1 plus 1 plus 1 1
	So what should a person like me do? I do about 4 to 10 home scans a month on the classic 49.99 plan with an Insta 360 One X?
	5 years ago	Post 13 • IP flag post

53	53 virtualpro private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Adapt or die as they say. You can take comfort in knowing that your Matterport competition will be asking the same questions. At least it is still a level playing field if you sell Matterport.
	5 years ago	Post 14 • IP flag post

WGAN Forum Founder & WGAN-TV Podcast Host 31.33K Website Atlanta, Georgia Linked In Facebook Twitter YouTube TikTok Instragram Matterport Service Partner Google Street View Trusted Photographer Zillow Certified Photographer We Get Around Network Member	31.33K DanSmigrod private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by @ron0987 We do only a handful of Matterport tours so we stayed with the classic plan. We were notified the plan stays the same as long as we continue use our Pro2 camera, we no longer can use the Theta V or Z for free, there will be a processing fee evertime we do. They said if we switch to a newer plan the processing will then be free. Feels like they are pushing everyone over to the newer plans. Not happy, but just wondering what was going on with Matterport and why the change?
	5 years ago	Post 15 • IP flag post

3.26K	3.26K ron0987 private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Thank’s Dan for merging mine over. So my question is everybody doing enough scans to have the new plan. Or are people moving to other platforms?
	5 years ago	Post 16 • IP flag post

53	53 virtualpro private msg quote post Address this user	plus 1 plus 1 plus 1 6
	Stay on the classic, only once you start going well into overages and scanning lots of models with over 100 scan points then it is worth getting a new plan. Matterport has said that they would give one year grace from the time that they announce they are discontinuing the classic plan, plenty of time to get things sorted.
	5 years ago	Post 18 • IP flag post

360 Camera Processing Fees for Matterport Classic Cloud Plans10946