Helping You Connect the Dots to Succeed Faster
WGAN-TV: Now Playing
WGAN-TV: Now Playing
Get access to the We Get Around Network Map of Matterport Pro3 Service Providers – and permission to post Help Wanted ads in the We Get Around Network Forum.
Join WGAN Help Wanted Marketing Partner
MSP? Get on the WGAN Pro3 Map
A Service of We Get Around Network (not affiliated with Matterport).
One Order  |  One Quote  |  One Contact
Book Multiple GLOBAL Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facilities Management
Last 24 Hours: 329 Unique Visitors
9,355 WGAN Members in 149 Countries
Last 30 Days: 19,369 Page Views | 9,426 Unique Visitors | 14 New Members
We Get Around Network Forum
Quick Start | WGAN Forum
Capture 3.0Capture AppTestFlightUrgent

New update for capture9795

ron0987 private msg quote post Address this user
I just updated my Capture App in my iPad. I opened the program and first warning says existing data can not be referenced by new program and do you want to delete all scans. Has anyone else seen this?
Post 1 IP   flag post
HarlanHambright private msg quote post Address this user
which version did you update to?
Post 2 IP   flag post
Nadir Patch
and MP2Edit
Lima, Peru
tresdepro private msg quote post Address this user
@ron0987 what ipad do you have?
Post 3 IP   flag post
Hilton Head Island, SC
THRHHI private msg quote post Address this user
Mine did that the other day. I was still using the Beta version through Test Flight. When i updated I got the same message. This is what Dee at Matterport said to do. Do not hit Delete!. Backup you projects and then go in to the App store and re download the Capture App from Matterport. I did and everything is working perfect.
Post 4 IP   flag post
ron0987 private msg quote post Address this user
I have a iPad Pro 10.5
Post 5 IP   flag post
ron0987 private msg quote post Address this user
@THRHHI thank you I will try that.
Post 6 IP   flag post
gnuiorc_mda private msg quote post Address this user
Quote:
Originally Posted by THRHHI
Mine did that the other day. I was still using the Beta version through Test Flight. When i updated I got the same message. This is what Dee at Matterport said to do. Do not hit Delete!. Backup you projects and then go in to the App store and re download the Capture App from Matterport. I did and everything is working perfect.


Can you, please, point me to the backup process?

Thank you,
Gio
Post 7 IP   flag post
Hilton Head Island, SC
THRHHI private msg quote post Address this user
I use Imazing. Easy to use on my Windows machine. Just copied all the project files from the iPad to an external drive hooked to my PC.
Post 8 IP   flag post
105367 8 8
This topic is archived. Start new topic?