Helping You Connect the Dots to Succeed Faster
WGAN-TV: Now Playing
WGAN-TV: Now Playing
Free WGAN Map
Locations of Matterport Pro3 Camera Service Providers and see the number of Matterport Pro3s and/or BLK360s for each Matterport Pro.
View WGAN Map
Contact Info
Locations of Matterport Pro3 Camera Service Providers and see name, company, website, email and mobile phone for each Matterport Pro.
Join WGAN Sponsor
Get on the Map | A Service of We Get Around Network (not affiliated with Matterport)
One Order  |  One Quote  |  One Contact
Book Multiple GLOBAL Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facilities Management
Last 24 Hours: 272 Unique Visitors
9,242 WGAN Members in 149 Countries
Last 30 Days: 30,536 Page Views | 13,113 Unique Visitors | 31 New Members
We Get Around Network Forum
Quick Start | WGAN Forum
Pro2Problems

Pro2 Power Button Issues6560

Standard
Member
Raleigh, NC
newview private msg quote post Address this user
Anyone else experiencing issues with their Pro2 Power Button?
Let me start with a few points... 1)I take care of my equipment 2)The camera is transported in a padded Nanuk 925 case 3) The camera was shipped to me on 6/28/2017.

The camera has worked perfectly until about 3 weeks ago. When I try to power up (or power down) my camera it takes multiple presses of the button. I'm talking dozens of attempts. Some times I'll just hold the power button down for 10-15 seconds and it will eventually power up/down. Other times I just keep pressing the power button over and over before anything happens.

Is this a known issue? Any one else experiencing this?
Post 1 IP   flag post
WGAN
Standard
Member
Chicago
rzphotoman private msg quote post Address this user
@newview I haven't experienced it but I've only had my pro2 for 2 months.

I would like to know what caused the problem when you find out. And if you have to send it back to Matterport for repair, please share that experience with us. I've heard it takes 4-6 weeks.
Post 2 IP   flag post
ron0987 private msg quote post Address this user
@newview I hate to ask the obvious but have you call MP tech support to see what they say about the issue.
Post 3 IP   flag post
104099 3 3
This topic is archived. Start new topic?