Matterport Camera Purchase4989
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Las Vegas |
DaveFahrny private msg quote post Address this user | |
| I am pretty upset with Matterport. I ordered the new camera. After 2 weeks I asked when it would be shipped. That request was never answered but I received a email the next day that my camera shipped. That was on 7-6-17. I figured a few days from Sunnyvale to Las Vegas. I checked with FedEx today and they tell me the shipping label was created but the camera was not delivered to them for shipping. I was counting on using the new camera on a high rise shoot later today. I guess that is not happening. Has anyone else received the wrong information on their camera shipment??? | ||
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Las Vegas |
DaveFahrny private msg quote post Address this user | |
| Update : I sent [redacted] an email and he had support contact me and Support responded that the camera would leave their warehouse today. Thank You [redacted]  |
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tocha private msg quote post Address this user | |
| Sorry to hear your trouble. Mine arrived the day it was promised. | ||
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BoniVR private msg quote post Address this user | |
| Mine never received as promised. I ordered my camera on June 27 [2017] and was promised for early July. I contacted support and they assured me that I will receive it last week or early this week, but I have not received it yet. | ||
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Las Vegas |
DaveFahrny private msg quote post Address this user | |
| I received my camera on Thursday at 1:00 PM and did a 3000 ft Penthouse on the Las Vegas strip at around 6:pm. | ||
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Frisco, Texas |
Metroplex360 private msg quote post Address this user | |
| @DaveFahrny Great to hear! Matterport have been overwhelmed by the positive response (orders) for Pro-2 cameras and fulfillment is working VERY hard. Each camera goes through testing for alignment and from what I understand, there's quite a bit of manual assembly involved including modding of the actual Primesense cameras. For anyone who wants a Pro-2 -- order as soon as you can if you want to ensure that you have it when you need it. |
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