Matterport Workshop x 2? Ugh!4863
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StevenHattan private msg quote post Address this user | |
| Is it just me or is there an issue with the workshop. When I PUBLISH my changes, I have to do it twice before it 'works'. It's pretty frustrating. Anyone else making changes in workshop and not having it register the when PUBLISHING? |
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ron0987 private msg quote post Address this user | |
| No, I have been having the same issue. Plus the highlight real slow to activate after switching it on. | ||
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Chadcloses private msg quote post Address this user | |
| Same here. I have to select walk through twice before it registers. | ||
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aristepp private msg quote post Address this user | |
| Same here. Been going on for a month or so. Gotta go all the way back to my library of spaces and select what I'm working on. I called MP and their best guess was that by the time I did all that the changes had time to complete. Don't know that I buy that. You know making tours is tedious enough without this. Has anyone else called MP? |
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 WGAN StandardMember Las Vegas |
VTLV private msg quote post Address this user | |
| Servers have been nuts all week. I uploaded 5 of the same model, not one edit showed. Shared a link with agent in dollhouses view, the link I see and he clicks if fine. He embedded to website and the start point is stuck on a room. Had to delete and do start points two or more times like yourself. Frustrating. |
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aristepp private msg quote post Address this user | |
| I think we all need to start calling MP and not let it slide. They can do better than this. | ||
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StevenHattan private msg quote post Address this user | |
| Ok. I wasn't sure after that 12-pack and bong. So it wasn't me!? hahaha jokes (actually, if I drink a six pack in two years, that's a lot) Ok... Dear Matterport, Here is your chance to fix a problem that several have noticed and brought to your attention. Here is your chance to shine! Don't make us MatterBabies get all MatterGangster on you! :-)               |
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justinv private msg quote post Address this user | |
| Isn't this funny, the new camera spins and captures faster but the workshop comes to a crawl. I guess everything comes at a cost! | ||
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Frisco, Texas |
Metroplex360 private msg quote post Address this user | |
| I have to use Firefox because Chrome has become unstable for me with my video card and workshop... I have provided the development team with detailed logs... My hope is that perhaps the same thing is happening to you lovely people. Suggestion, open up your developers tools (F12) and go to the console/log screen and watch for errors. If you are getting tons of errors, it might explain things. Copy and paste them here. |
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StevenHattan private msg quote post Address this user | |
| This has been going on for quite a while. I can't imagine the company doesn't have enough data or smarts to figure out what's going on. With that said, I'll give it a shot and see what happens. Next scan is today so I'll do it tomorrow. |
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aristepp private msg quote post Address this user | |
| @Metroplex, Have you used Safari or are you using a PC? Thanks fjor your input. AS |
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Frisco, Texas |
Metroplex360 private msg quote post Address this user | |
| @aristepp I use a PC for work, MacBook for pleasure My MacBook is an aging Cadillac. |
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