Firmware Update: Worth Doing? More time?3347
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Helen private msg quote post Address this user | |
| I [read] there was a firmware update late November [2016]. To help with colour cast led lights etc. Is this the update that people were talking about that added so much time to scanning? Or has this been rectified? Is the update worth doing? Does it in fact add more time? Are results better? Here is the announcement from there. Hello everyone, We are very happy to announce that, today, all users can now download the latest Matterport firmware! In addition to many small improvements, this firmware specifically: Improves performance in LED-heavy conditions, preventing LED banding. Improves color handling, greatly reducing yellow patches. The firmware (v1.1.423.14201.xxx) is available now, for all customers, and is a recommend update for everyone. Here are firmware installation instructions! -The Matterport Team |
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alsangio private msg quote post Address this user | |
| What was the date for the update? | ||
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Helen private msg quote post Address this user | |
| @alsangio November 28 | ||
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alsangio private msg quote post Address this user | |
| Thank you @Helen | ||
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Dean private msg quote post Address this user | |
| Hello all, I just joined a couple of days ago and will be purchasing the Matterport camera. Does anyone know if a newly purchased camera will be updated with the latest Firmware? Or are we expected to do any and all updates ourselves? Thank you. Dean |
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Regina, Saskatchewan Canada |
Queen_City_3D private msg quote post Address this user | |
| @Helen Scan times have certainly increased slightly, but I would say image quality does appear to have improved as well. I would argue that it's a good trade off. |
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Jamie private msg quote post Address this user | |
| There was that update that added additional time to the scan in October. A new update was made a few weeks later that fixed that problem, but it then caused the app/camera to crash. A new update was made after this and everything worked much better. I noticed there is yet another update that came out about a week ago. I'm hesitant to install as everything is working fine. Has anyone tried the latest one? Any issues? | ||
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Frisco, Texas |
Metroplex360 private msg quote post Address this user | |
| I have been testing the firmware, experienced the worst version of it and currently have the most current version which is rock solid, fast and delivers on its promises. I would not hesitate to update. |
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 WGAN ForumFounder & WGAN-TV Podcast Host Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @Helen Matterport Newsletter today (2 December 2016) goes into detail about the color and speed of the new firmware. That said, if @Metroplex360 says "I would not hesitate to update," that's good enough for me. Thank you for asking the question. Enjoy your weekend, Dan   |
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 TosoliniProductions Bellevue, Washington |
Tosolini private msg quote post Address this user | |
| I've just did today two 150 scans models after having updated the firmware. Very pleased that they removed the extra processing time in between scans. Can't tell much of a difference in the quality of the final outcome, but the capturing time has come back to normal. As @metroplex360 said, update recommended. |
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Frisco, Texas |
Metroplex360 private msg quote post Address this user | |
| I wish that Matterport would tell us some technical information on how they resolved the yellow patches. For instance, I would like to believe that it's better white balancing. Perhaps it's as simple as them analyzing the data and saying -- hey, it's far too yellow -- let's white balance and reduce the temperature and then reduce the yellow a bit. On the other hand, perhaps it's something as fantasic as truly better firmware for the camera itself that makes it more accurate. I'm not a fan of dumbed down update logs  I do, however, believe that the results in rooms that are yellow are WAY better.I would LOVE if Matterport would post some examples -- before / after -- safe place, different firmware. Perhaps someone here on the forums with two cameras could do the same for us? |
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3dinsights private msg quote post Address this user | |
| I originally didn't update my firmware after all the complaints regarding processing time. I updated today and can how confirm the processing time is actually a few seconds faster than the older firmware. | ||
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Gransky private msg quote post Address this user | |
| Anyone experiencing camera connection issues since the update? I have scanned 4 properties since the firmware update and have lost the connection multiple times while in the room next door. I rarely had said issues prior to the update. I plan to reach out to Matterport on Monday. Just wanted to see if anyone else is experiencing the same issues. I'm using the iPad Air 2 - wifi only. |
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Jamie private msg quote post Address this user | |
| I've been having it recently, but I haven't upgraded to the latest yet. Seems to be interference from something (microwaves are bad) | ||
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