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AdviceProblems

cant download 360 shot3342

Gibbsboro, NJ
Radie842 private msg quote post Address this user
I cant download the 360 picture from the workshop anymore. Anyone else having this issue?
Post 1 IP   flag post
Regina, Saskatchewan Canada
Queen_City_3D private msg quote post Address this user
Correct me if I'm wrong... but you never could download the 360 picture. All you could do was take a snapshot from within the 360 and add it to the highlight reel... isn't that right?

Or what do you mean by downloading a 360 picture?
Post 2 IP   flag post
achabot private msg quote post Address this user
That is absolutely correct and it's insane and ridiculous that we can't download the 360 degree photos from a camera that we pay that much money for. I will never understand it. and honestly, I'm pretty surprised that a lot more people aren't very upset about it.
Post 3 IP   flag post
WGAN Basic
Member
New Brighton, PA
frstbubble private msg quote post Address this user
@achabot Oh But there are many that are very upset.

There was a site we could download them from but Matterport "patched" that hole, sent a cease and desist letter to the third party developer, and prevented us from being able to do that. They claimed it was against their terms of service.
Post 4 IP   flag post
grmngrl private msg quote post Address this user
@achabot I am highly pissed about it!
Post 5 IP   flag post
grmngrl private msg quote post Address this user
@Radie842 how where you able to do it before?
Post 6 IP   flag post
WGAN
Standard
Member
Bon Secour, Alabama
Chemistrydoc private msg quote post Address this user
OK, correct me if I'm wrong. What I've done is to take the snapshot from the 360 view and then located the photo on the Assets Tab under Snapshots. It then gives the option to download or use as start location. They download fine for me this way. Or am I missing something?
Post 7 IP   flag post
WGAN
Standard
Member
Bon Secour, Alabama
Chemistrydoc private msg quote post Address this user
Here's an example from a scan last Saturday:
Post 8 IP   flag post
Gibbsboro, NJ
Radie842 private msg quote post Address this user
I maybe wrong. I have to check my downloads. I thought I downloaded one that worked.
Post 9 IP   flag post
WGAN Basic
Member
New Brighton, PA
frstbubble private msg quote post Address this user
I don't think they are talking about downloading the 360 sphere or complete panoramic shot. Not just one area of it.
Post 10 IP   flag post
achabot private msg quote post Address this user
It's a 360 degree camera that we cannot export 360 degree photos from.
Post 11 IP   flag post
105439 11 11
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