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3D ShowcaseProblems

3D Workshop Not Working in Google Chrome?301

CKC private msg quote post Address this user
Hello,

I was trying to launch Workshop and downloaded Unity Plugin as suggested but still cannot open Workshop...did I do anything wrong?


Thanks!!
Post 1 IP   flag post
Glenda private msg quote post Address this user
From Matterport Support:

Dear Matterport Customer,

On April 16th, 2015 Google removed direct support of plug-ins in the Chrome browser which disables the Matterport Workshop application. This affects Chrome v42 and later. You can continue to use recent versions of Safari, Firefox, and Internet Explorer without any changes.

If you would like to use Google Chrome to access Matterport Workshop, follow the instructions below:
1. Launch Chrome.
2. Click Chrome > About Google Chrome in the menu bar.
3. If you have version 42 or higher, type chrome://flags/#enable-npapi in the address bar. (If you have version 41 or prior, you can update to Chrome 42 in About Google Chrome.)
4. As shown in the screenshot below, click Enable.
5. Restart Chrome.

You can now use Workshop (available through my.matterport.com) with Chrome.
Post 2 IP   flag post
CKC private msg quote post Address this user
Thanks a lot Glenda!!
Post 3 IP   flag post
CKC private msg quote post Address this user
Now I can use Workshop...trying to capture snapshots and download but the download seems not working....??
Post 4 IP   flag post
Tim private msg quote post Address this user
The downloaded snapshot function is also temperamental for me also. Strangely enough the most consistent method for me to download is via my my.matterport on my iPhone. I then use photo plus app to tweak any images. All works a treat.
Post 5 IP   flag post
CKC private msg quote post Address this user
Thanks Tim for sharing!
Post 6 IP   flag post
Tim private msg quote post Address this user



Sorry, it's actually called camera+
Post 7 IP   flag post
seanminor private msg quote post Address this user
@Glenda Which enable to do you choose in Chrome? So many.
Post 8 IP   flag post
Glenda private msg quote post Address this user
NPAPI
Post 9 IP   flag post
davidpylyp private msg quote post Address this user
wow Glenda Thank you

Have been struggling with this for a few weeks

Thank you!
Post 10 IP   flag post
104172 10 10
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