Helping You Connect the Dots to Succeed Faster
WGAN-TV: Now Playing
Next on WGAN-TV Live at 5
Free WGAN Map
Locations of Matterport Pro3 Camera Service Providers and see the number of Matterport Pro3s and/or BLK360s for each Matterport Pro.
View WGAN Map
Contact Info
Locations of Matterport Pro3 Camera Service Providers and see name, company, website, email and mobile phone for each Matterport Pro.
Join WGAN Sponsor
Get on the Map | A Service of We Get Around Network (not affiliated with Matterport)
One Order  |  One Quote  |  One Contact
Book Multiple GLOBAL Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facilities Management
Last 24 Hours: 257 Unique Visitors
9,243 WGAN Members in 149 Countries
Last 30 Days: 31,201 Page Views | 13,183 Unique Visitors | 28 New Members
We Get Around Network Forum
Quick Start | WGAN Forum
Real Estate

Unable to load my.matterport on iPad294

Chankane private msg quote post Address this user
It'll just hang with the blinky running dots. I find this a bit unacceptable as clients would need reliability. Not sure what versions etc, but I assume all things uptodate as of 4/25/15. Anyone with problematic loads onto iPad? Also, model loads onto iPhone has been crashing after a few steps in the model.

Wondering if latest update made things worse?
Post 1 IP   flag post
CarlosFHdz private msg quote post Address this user
Mine load fine on iPad. (SD Ca.)
Post 2 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user
@Chankane my.matterport working on my iPad. I've been tweaking a model the last hour or so without problems either on my iPad (to view) and 3D Workshop to disable scans.

Have you tried restarting or doing a speedtest.net on your iPad (and iPhone)?

Dan
12:30 pm ET (Atlanta) Sunday, 26 April 2015
Post 3 IP   flag post
Chankane private msg quote post Address this user
How far can you walk into this model? https://my.matterport.com/show/?m=h2cSjxbGig4
Post 4 IP   flag post
CarlosFHdz private msg quote post Address this user
I just walked the whole thing, no issues. Try what Dan said.
Carlos
Post 5 IP   flag post
Chankane private msg quote post Address this user
Thanks guys. The model worked well on my iPad but crash on my iPhone. Might be a simple memory problem. What's odd is my.matterport is not loading on my iPad.
Post 6 IP   flag post
Hamid private msg quote post Address this user
If you are using an iPhone 6 plus it might not be so odd, as they have been found to crash a lot more that iPhone 6 and iPhone 5. I have had this happen to my iPhone 6 plus as well while my iPhone 5 runs the model just fine.
Post 7 IP   flag post
ccctucker private msg quote post Address this user
make sure you have closed all those extra tabs on your web browser, they eat up memory.
Post 8 IP   flag post
104172 8 8
This topic is archived. Start new topic?