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Matterport News


Geo Week 2025

Geo Week 2025: Dallas/Fort Worth International Airport Uses 1,500+ Matterport Scans

How did DFW International Airport use over 1,500 Matterport scans to streamline asset management and reduce maintenance costs?
What unique method does DFW use to integrate Matterport scans into GIS maps, making asset tracking easier than ever?
Why did DFW find Matterport to be a cost-effective alternative to traditional asset data collection—saving time and money?

Introduction & Context

Dallas/Fort Worth International Airport (DFW) is one of the busiest airports in the world, managing millions of passengers and thousands of daily operations. Keeping such a massive infrastructure running smoothly requires innovative solutions for asset management, maintenance, and facility planning.

As part of its digital transformation strategy, DFW has embraced advanced technologies like Matterport, digital twins, GIS mapping, and predictive analytics to improve efficiency and reduce costs.

For Matterport Service Providers, DFW’s approach offers valuable insights into how large-scale facilities can leverage 3D scanning beyond real estate listings.

From asset tagging and remote maintenance coordination to BIM integration and GIS mapping, DFW has found ways to make Matterport an essential tool for streamlining operations and improving accuracy. Their use case demonstrates how Matterport’s value extends far beyond marketing—becoming a critical data source for facility management.

This information comes from three in-depth sessions at Geo Week 2025, where DFW International Airport leaders shared how they are using Matterport, digital twins, and GIS mapping to optimize operations. These sessions provided a behind-the-scenes look at DFW’s innovative approach to asset management, predictive maintenance, and facility planning, highlighting the real-world benefits of 3D scanning at an enterprise scale. The sessions included:

“DFW’s Digital Twin Strategy: Integrating BIM, GIS, and Reality Capture” – A deep dive into how DFW uses digital twins and Matterport scans to manage assets and infrastructure.

“Scaling 3D Scanning for Airports: Lessons from DFW” – Insights on how DFW has deployed over 1,500 Matterport scans and integrated them with GIS mapping to improve maintenance and reduce costs.

“Using AI, Sensors, and 3D Data to Future-Proof Airport Operations” – A discussion on how DFW is combining Matterport, LiDAR, and AI-powered analytics to streamline operations and enhance decision-making.

These sessions revealed how Matterport Service Providers can tap into new opportunities beyond real estate, leveraging 3D scanning for facility management, construction, and large-scale infrastructure projects.

Below are the specific ways DFW is using Matterport to transform airport operations.

How DFW International Airport Uses Matterport

1. Extensive Matterport Scanning

✓ DFW has conducted 1,500+ Matterport scans of critical infrastructure spaces, including IT rooms, HVAC rooms, pump rooms, and electrical closets​

2. Geolocating Matterport Scans

✓ The Matterport scans are geolocated on GIS maps, allowing airport personnel to click on a map view to open up a digital twin of specific rooms​

3. Integration with Asset Tagging & Maintenance

✓ Matterport is used for asset surveys, capturing nameplates, models, and attributes of airport assets.
✓ Each asset and room has a unique Matterport URL, enabling integration into GIS and maintenance platforms​
✓ This supports predictive analytics and maintenance workflows, helping teams visualize and access real-world conditions before performing maintenance​

4. Supporting Digital Twin & BIM Models

✓ Matterport scans complement BIM (Building Information Models) by providing additional detail missing from models (e.g., conduit sizes, pipe flow direction, and equipment labels)​
✓ Scans serve as a reality capture reference, reducing errors in documentation and improving data accuracy​

5. Enhancing Efficiency & Change Management

✓ Matterport scans help reduce site visits, enabling remote validation for projects and IT infrastructure changes.
✓ A dedicated full-time team updates scans as part of change management, ensuring digital twins remain current​

6. Improving IT & Operational Workflows

✓ DFW integrates Matterport with indoor wayfinding using Esri's ArcGIS Indoors platform.
✓ This helps maintenance teams and contractors locate assets faster, reducing time spent on troubleshooting and repairs​

7. ROI & Cost Savings

✓ Matterport proved to be a cost-effective method for asset data collection, cheaper than hiring external consultants​
✓ The use of digital twins -- including Matterport -- is expected to contribute to 25% operational savings on service contracts, estimated at $150 million annually​. [For clarification, every inch of the DFW airport has been scanned with various scanning tech. Matterport represents a very small faction of the the actual scanning.]

DFW’s Matterport adoption is a major component of its digital transformation strategy, enhancing data accuracy, reducing maintenance inefficiencies, and improving operational planning.

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The following video -- courtesy of Tom Sparks with @ScanYourSpace -- is from the session 2 of three:

Behind the Scenes of DFW Airport's Digital Evolution |[b] [b]“Scaling 3D Scanning for Airports: Lessons from DFW” – Insights on how DFW has deployed over 1,500 Matterport scans and integrated them with GIS mapping to improve maintenance and reduce costs.

Quote:
Originally Posted by @ScanYourSpace
Video: Geo Week 2025: Inside DFW Airport's Digital Evolution: How Smart Tech is Transforming Aviation | Video courtesy of Sparks Media Group's YouTube Channel | 16 February 2025 | Scan Your Space (a Division of Sparks Media Group) Founder and CEO Tom Sparks |
www.ScanYourSpace.com | www.SparksMediaGroup.com | @ScanYourSpace


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About this WGAN Forum post.

We Get Around Network Founder and Managing Editor Dan Smigrod attended each of the three DFW Airport sessions at Geo Week 2025. Dan used the REV AI app for real-time speech-to-text transcription. Then, Dan trained ChatGPT using the three transcripts. Dan wrote prompts to generate each section of this WGAN Forum post Then Dan lightly edited the text and posted above. Since Tom Sparks with @ScanYourSpace recorded one of the three sessions, Dan added that to the post to give you primary source material.