ZUANT3D is a WGAN Marketing Partner
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WGAN-TV | How to Use Matterport + ZUANT3D for Live Receptionist for Live Video and Text Chat | Guests: ZUANT Chief Executive Officer Peter Gillett and ZUANT Marketing Specialist Sam Wolford | Episode: 213 | Thursday, 4 April 2024 | www.ZUANT.com | www.ZUANT3D.com | @petergillett @samwoolford


WGAN-TV Podcast | WGAN Forum Podcast


WGAN-TV Podcast | How to Use Matterport + ZUANT3D for Live Receptionist for Live Video and Text Chat | Guests: ZUANT Chief Executive Officer Peter Gillett and ZUANT Marketing Specialist Sam Wolford | Episode: 213 | Thursday, 4 April 2024 | www.ZUANT.com | www.ZUANT3D.com | @petergillett @samwoolford

WGAN-TV Podcast | How to Use Matterport + ZUANT3D for Live Receptionist for Live Video and Text Chat | Guests: ZUANT Chief Executive Officer Peter Gillett and ZUANT Marketing Specialist Sam Wolford | Episode: 213 | Thursday, 4 April 2024 | www.ZUANT.com | www.ZUANT3D.com | @petergillett @samwoolford

WGAN Forum Podcast | How to Use Matterport + ZUANT3D for Live Receptionist for Live Video and Text Chat | Guests: ZUANT Chief Executive Officer Peter Gillett and ZUANT Marketing Specialist Sam Wolford | Episode: 213 | Thursday, 4 April 2024 | www.ZUANT.com | www.ZUANT3D.com | @petergillett @samwoolford

WGAN-TV eBook | How to Use Matterport + ZUANT3D for Live Receptionist for Live Video and Text Chat | Guests: [url=https://www.ZUANT3D.com]ZUANT Chief Executive Officer Peter Gillett and ZUANT Marketing Specialist Sam Wolford | Episode: 213 | Thursday, 4 April 2024 | www.ZUANT.com | www.ZUANT3D.com | @petergillett @samwoolford


WGAN-TV Training Academy


WGAN-TV Training U in Matterport | How to Use Matterport + ZUANT3D for Live Receptionist for Live Video and Text Chat | Guests: ZUANT Chief Executive Officer Peter Gillett and ZUANT Marketing Specialist Sam Wolford | Episode: 213 | Thursday, 4 April 2024 | www.ZUANT.com | www.ZUANT3D.com | @petergillett @samwoolford

WGAN-TV YouTube Channel | How to Use Matterport + ZUANT3D for Live Receptionist for Live Video and Text Chat | Guests: ZUANT Chief Executive Officer Peter Gillett and ZUANT Marketing Specialist Sam Wolford | Episode: 213 | Thursday, 4 April 2024 | www.ZUANT.com | www.ZUANT3D.com | @petergillett @samwoolford

WGAN-TV | How to Use Matterport + ZUANT3D for Live Receptionist for Live Video and Text Chat | Guests: ZUANT Chief Executive Officer Peter Gillett and ZUANT Marketing Specialist Sam Wolford | Episode: 213 | Thursday, 4 April 2024 | www.ZUANT.com | www.ZUANT3D.com | @petergillett @samwoolford


Screen Grab showing Live Receptionist Feature of ZUANT3D overlayed on a Matterport Digital Twin

WGAN-TV | Sales Lead Generation & Real-Time Insights for Matterport Tours powered by ZUANT | Guests: ZUANT Chief Executive Officer Peter Gillett and ZUANT Chief Technology Officer Dave Hickson | Episode: 174 | Thursday, 19 January 2023 | www.ZUANT3D.com | @petergillett

WGAN-TV | Case Study: Plug Power Lead Generation powered by ZUANT3D + Matterport | Guests: ZUANT Chief Executive Officer Peter Gillett and Plug Power Global Events Manager Tracy Oakland | Episode: 174 | Thursday, 18 May 2023 | www.ZUANT3D.com Plug Power | @petergillett


www.ZUANT3D.com


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www.ZUANT3D.com

Matterport Digital Twin powered by ZUANT3D | Lotus (Bell & Colvill - Selling and servicing Lotus 1970-to date - World’s Longest Serving Lotus Main Dealer) Showroom


20 Questions and Answers


20 Questions and Answers: Matterport + ZUANT3D for Live Video & Text Chat

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Zuant Contact Info

Websites: www.ZUANT.com and www.ZUANT3D.com
Landing Page: www.ZUANT3D.com
Book a Demo: Contact Us
Email: sales@zuant.com | info@zuant.com
Phone: 866-616-4958
WGAN Forum: @petergillett @samwoolford

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Introduction

On WGAN-TV Podcast on Thursday, 4 April 2024:

✓ WGAN-TV | How to Use Matterport + ZUANT3D for Live Video and Chat Function and Live Receptionist

Guests

1. ZUANT Chief Executive Officer Peter Gillett (@petergillett) (www.ZUANT3D.com | www.ZUANT.com)
2. ZUANT Marketing Specialist Sam Wolford (@samwoolford) (www.ZUANT3D.com | www.ZUANT.com)

20 Questions and Answers

Topic 1: Introduction to ZUANT and Lead Management

Q1: What is the primary focus of ZUANT in the business sector?
A1: ZUANT focuses on lead management for clients, especially in the business-to-business space. They offer solutions to capture and manage leads efficiently, particularly at trade shows and exhibitions.

Q2: How did ZUANT improve the lead capture process at trade shows?
A2: ZUANT developed an app for scanning badges at trade shows, replacing the traditional handwritten lead forms. This app allows exhibitors to capture leads, send thank-you emails, qualify leads, and integrate the data into their CRM systems for fast follow-up.

Q3: Can you name some notable clients of ZUANT?
A3: Notable clients include Tesla, Verizon, 3M, and Toshiba, who use ZUANT's lead management solutions to maximize their trade show investments.

Topic 2: Transition to Virtual Experiences with Matterport

Q4: How did the pandemic influence ZUANT's approach to virtual experiences?
A4: The pandemic pushed exhibition organizers to create virtual shows. ZUANT partnered with Matterport to develop 3D virtual tours that provide a close-to-live show experience, offering additional benefits like extended engagement and lead capture.

Q5: How does ZUANT use Matterport tours for lead generation?
A5: ZUANT creates digital twins of exhibition booths using Matterport scans. These virtual tours can be gated, requiring visitors to fill out a form before accessing the tour, which helps capture visitor details and enhance engagement.

Q6: What are the benefits of a gated Matterport tour?
A6: A gated tour captures visitor information upfront, allowing for personalized engagement and better lead tracking. It ensures that only interested and potential clients access the tour, improving the quality of leads.

Topic 3: Real-Time Insights and Analytics

Q7: What real-time insights does ZUANT3D provide during a Matterport tour?
A7: ZUANT3D tracks visitor activities within the tour, such as clicks on Mattertags, dwell time, and points of interest. This data is used to score leads and determine their level of engagement.

Q8: How does ZUANT3D scoring help in lead management?
A8: The scoring system helps identify high-value leads based on their interaction within the tour. Higher scores indicate greater interest and engagement, allowing sales teams to prioritize follow-up efforts.

Q9: Can you give an example of a successful virtual event using Matterport and ZUANT3D?
A9: One example is the Plug Power factory launch, where a virtual tour attracted over 2,000 visitors within 60 minutes. The analytics showed high engagement, with visitors spending significant time exploring the factory virtually.

Topic 4: Live Video and Text Chat Integration

Q10: How does the ZUANT3D Live Receptionist feature enhance virtual tours?
A10: The Live Receptionist feature includes live video and text chat options within the Matterport tour. This allows real-time interaction between visitors and sales agents, providing immediate customer service and personalized engagement.

Q11: How does the scoring system influence live interactions?
A11: The scoring system helps sales agents identify which visitors to engage with based on their interaction scores. High-scoring visitors are more likely to receive live video or text chat invitations, ensuring efficient use of the agents' time.

Q12: Can visitors initiate live video or text chat during the tour?
A12: Yes, visitors can initiate live video or text chat through the ZUANT3D interface within the Matterport tour. This ensures they can get immediate answers to their questions and enhances their overall experience.

Topic 5: Use Cases and Industry Applications

Q13: How is the automotive industry benefiting from ZUANT3D and Matterport?
A13: The automotive industry uses virtual showrooms to showcase cars. For example, Lotus uses Matterport tours with ZUANT3D to engage potential buyers, allowing them to explore cars virtually and interact with sales agents in real-time.

Q14: What are other potential applications for this technology?
A14: Other applications include retail, healthcare, travel, and real estate. For instance, digital twins of hospitals can help patients navigate facilities, while virtual hotel tours can assist event planners in selecting venues.

Q15: How does ZUANT3D enhance the Matterport tour experience?
A15: ZUANT3D adds dynamic elements like navigation aids and live chat options, transforming static tours into interactive experiences. This improves lead capture and provides valuable insights for sales and marketing teams.

Topic 6: Implementation and Customization

Q16: How can companies set up ZUANT3D with Matterport tours?
A16: Companies can easily set up ZUANT3D by navigating the ZUANT3D RADAR screen, adding their Matterport tours, and customizing the interface with desired features and text.

Q17: Is it possible to customize the text and prompts within the Matterport tour?
A17: Yes, companies can customize the text and prompts displayed in the ZUANT3D navigation box within the Matterport tour, ensuring the content aligns with their brand and messaging.

Q18: Can ZUANT provide implementation support for enterprise clients?
A18: Yes, ZUANT offers support for enterprise clients, including building out the system and providing training to ensure smooth implementation and optimal use of the technology.

Topic 7: Future Prospects and Innovations

Q19: What are the future developments for ZUANT3D and Matterport integrations?
A19: Future developments include enhanced personalization options, advanced analytics, and deeper integration with CRM systems. These advancements aim to further improve lead management and customer engagement.

Q20: How do ZUANT and Matterport plan to expand their market reach?
A20: ZUANT and Matterport plan to expand their market reach by targeting new industries and use cases, continuously innovating their technology, and forming strategic partnerships to enhance their offerings.

10 Bonus Questions and Answer

Topic 8: Technical Details and User Experience

Q21: How does the integration of Matterport and ZUANT3D improve the user experience in virtual tours?
A21: The integration provides a seamless and interactive user experience by incorporating real-time navigation, live chat, and video features. Users can explore spaces more intuitively and receive immediate assistance, enhancing their overall satisfaction.

Q22: What types of data can ZUANT3D track within a Matterport tour?
A22: ZUANT3D can track various data points, including visitor interactions with Mattertags, dwell times in different areas, navigation paths, and engagement with multimedia content. This data helps in understanding user behavior and improving the tour experience.

Q23: How secure is the data collected by ZUANT3D during Matterport tours?
A23: ZUANT3D ensures data security by following industry-standard protocols for data encryption and storage. Only authorized personnel can access the data, and clients have control over their data privacy settings.

Q24: Can the ZUANT3D system handle high volumes of simultaneous visitors in a virtual tour?
A24: Yes, the ZUANT3D system is designed to handle high volumes of simultaneous visitors efficiently. The RADAR dashboard helps manage interactions and prioritize leads, ensuring smooth operations even during peak times.

Topic 9: Client Success Stories and Case Studies

Q25: Can you share a client success story involving ZUANT3D and Matterport?
A25: A notable success story is from Honeywell, which used ZUANT3D and Matterport for a virtual product launch. They were able to engage thousands of visitors, capture detailed leads, and achieve higher conversion rates compared to traditional methods.

Q26: What feedback have clients provided about the ZUANT3D and Matterport integration?
A26: Clients have praised the integration for its ease of use, enhanced lead tracking capabilities, and the ability to engage with visitors in real-time. They have also noted significant improvements in lead quality and follow-up efficiency.

Q27: How does ZUANT3D support clients during the setup and implementation phase?
A27: ZUANT3D offers comprehensive support, including training sessions, technical assistance, and custom setup services. Clients receive guidance on best practices to maximize the benefits of the integration.

Topic 10: Industry Trends and Innovations

Q28: How are industry trends influencing the adoption of virtual tours with live chat features?
A28: The growing emphasis on remote engagement and digital transformation is driving the adoption of virtual tours with live chat features. Industries are recognizing the value of immersive experiences and real-time interactions in capturing and nurturing leads.

Q29: What innovations are on the horizon for virtual tours and lead management?
A29: Innovations include AI-driven personalization, enhanced data analytics, and deeper integration with marketing automation tools. These advancements aim to create more engaging and effective virtual experiences for users.

Q30: How can companies stay ahead of the curve in virtual tour technology?
A30: Companies can stay ahead by continuously exploring new technologies, investing in training and development, and partnering with innovative solution providers like ZUANT and Matterport. Staying informed about industry trends and customer preferences is also crucial.


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Written by: ChatGPT-4o using the the following GPT plug-in by @DanSmigrod

✓ 20 Questions and Answers: Podcast to Q&A Blog Post

Text lightly edited by @DanSmigrod