Matterport Scan button disappearing intermittently19608
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1Adam777 private msg quote post Address this user | ||
Matterport Pro2 Iphone 12+ Camera updated earlier today before the job. I was doing my very first scan for work by myself, and on the last balcony the scan button didn't light up (greyed out), then came and went a couple of times. At the same time my battery was now in the red due to the scanning the job. I also had one temperature warning on the iphone, and it mentioned issues with the wifi. Wasn't sure what to do as so I deleted my previous practice job in case it was a space issue. The button came and went during the next 2 balcony scans, which took ages waiting for the button to come back, then repeatedly drop out. It also stopped me doing a 360 scan, but fortunately let me do the 3D scan. Not sure what's going on here and how to resolve this for my next job? |
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WGAN Forum Founder & WGAN-TV Podcast Host Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
Hi All, Can you help @Adam777 ...? Thanks, Dan |
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WGAN Forum Founder & WGAN-TV Podcast Host Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
@Adam777 Where you able to figure out what was happening? Did Matterport Support have any suggestions? Thanks, Dan |
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