Pro3 Issue in cold: motor can't move & noisy: Have you had this issue?19491
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 WGAN FanClub Member Buffalo, New York |
GETMYVR private msg quote post Address this user | |
| Hey all, I'm on a large shoot & was sent a Pro3 to use. Outside was 25 degrees and I have to scan perimeter of building. 15 minutes into shooting, scan 12 the motor that rotates starting being sluggish. Eventually the motor refused to rotate & gave a ugly grinding noise. I brought it inside and it warmed up & noise and lack of functionality disappeared. Anyone else have this issue? I've heard about misalignment issues in the cold but not a horrible grinding sound, possibly the bearings or something? | ||
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 Matterport Camera Repair Service Gainesville, Florida |
MatterFix private msg quote post Address this user | |
| At MatterFix we have a number of our cameras doing outside jobs in Pennsylvania right now…it’s has been very cold and I have had no reports of issues, so there must be something wrong with the drive mechanism on that camera. We should be able to repair the camera, so let me know if you want to send it in? | ||
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WGAN Fan Club Member Buffalo, New York |
GETMYVR private msg quote post Address this user | |
| @MatterFix thanks! It's not mine, just sent to me for this 3 day job. My counterpart for this gig has not experienced these issues with his personal Pro3, so I think it's just been heavily used. | ||
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