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error when trying to log in to my.matterport.com | Help?19373

sese private msg quote post Address this user
Good afternoon everyone,

I am writing to you here because I need urgent help and I no longer know who to ask.

For some time now I have not been able to log in to the matterport website where I have the tours hosted. It is only a problem on my computer, since if I use my partner's computer (in the same location, I can connect).

I have the problem with all browsers: chrome, edge and firefox.

My computer company has checked my computer but they can't find the problem either.

This is the error messege (see picture attached)

* Requested host does not match any Subject Alternative Names (SANs) on TLS certificate [6d4cd7a712c3009ac67e1f3ced303f335340b127ec80b9f573119246e1eabbfd] in use with this connection.

* Visit https://docs.fastly.com/en/guides/common-400-errors#error-421-misdirected-request for more information.


I have also checked the fastly.com website and I am not able to find the problem either.

There is someone to whom this has happened too.

Thanks for the help and Happy New Year everyone.
Post 1 IP   flag post
WGAN Forum
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DanSmigrod private msg quote post Address this user
@sese

Using this link -- https://my.matterport.com/ -- I successfully signed into my Matterport account.

What link are you using?

Happy New Year,

Dan
Post 2 IP   flag post
sese private msg quote post Address this user
Hi Dan,

I'm using the same one "https://my.matterport.com/" as you can see in the picture.

Happy New Year!

Sesé
Post 3 IP   flag post
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