Real Estate Agents scramble as cyberattack freezes MLSs nationwide18979
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 WGAN ForumFounder & WGAN-TV Podcast Host Atlanta, Georgia |
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| Real Estate News (11 August 2023) Agents scramble as cyberattack freezes MLSs nationwide | MLS system provider Rapattoni has been down since midweek, leaving tens of thousands of agents unable to add listings and update information. The news story highlights the interconnectedness of the MLS system, the vulnerabilities in cybersecurity, and the resiliency and adaptability of the real estate community. It serves as a reminder of the importance of risk management and preparedness for unexpected disruptions, writes ChatGPT4. ChatGPT lists the top 10 takeaways from this article (above): 1. Widespread Impact: A cyberattack on MLS system provider Rapattoni has disabled MLSs across the nation, affecting tens of thousands of agents who rely on their services. 2. Delay in Listing Operations: Agents who subscribe to the affected MLSs are unable to add new listings, update listings with price changes, or advertise open houses. 3. Rapattoni's Market Share: Rapattoni serves around 5% of U.S. MLSs, primarily focusing on organizations with fewer than 10,000 subscribers. 4. Uncertainty About Resolution: There is no provided ETA for a fix, though several MLSs hope to have the issue resolved by early next week. Rapattoni did not respond to requests for information. 5. Alternative Marketing Channels: Agents are turning to alternative ways to market their listings, such as Zillow and Realtor.com, and utilizing networking groups in their counties. 6. Impact Beyond Rapattoni's Network: Even agents in MLSs not served by Rapattoni have felt the fallout of the attack, as demonstrated by the Bay East Association of Realtors' inability to send or receive MLS information to partners. 7. Potential Risk to Personal Information: In addition to providing MLS platforms, Rapattoni also manages association membership software. This raises concerns about access to sensitive information, such as credit card data. 8. Mitigation Measures: Some associations, like Monmouth Ocean Regional Realtors, have risk mitigation and business disruption plans in place, with redundant systems keeping the MLS functional. 9. Community Support: The real estate community is shown to be supportive, with Hutchinson highlighting the assistance and collaboration among members during this crisis. 10. Transition Challenges: The story also underscores the complexity of transitioning between MLS providers. For instance, the Realtor Alliance of Greater Cincinnati is 90% ready to switch from Rapattoni to Perchwell, but the lack of training and timing make it a difficult decision. |
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 WGAN FanClub Member Buffalo, New York |
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| Little monopolies is what they are. In my local area, they offer photography and 3D services at the lowest rates you've seen in the country. When you log into the MLS dashboard you can't help but see all their ads. It's tough to compete, when the platform that onboards new listing also solicits your clients with their services. | ||
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WGAN Forum Founder & WGAN-TV Podcast Host Atlanta, Georgia |
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| Boston.com (16 August 2023) Cyberattack hits national Multiple Listing System provider, affects Cape agents | Realtors here can still list properties, but other tools are out of reach. Hacker seeks ransom. KMPH News (16 August 2023) National realtor's database hack disrupts real estate industry, forces return to traditional methods SecurityBoulevard.com (16 August 2023) Ransomware Robs Realtors — Rapattoni MLS-aaS Down: Day 8 and Counting |
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WGAN Forum Founder & WGAN-TV Podcast Host Atlanta, Georgia |
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| Real Estate News (22 August 2023) MLSs are coming back online after 2 weeks in the dark | Rapattoni is gradually restoring service following a cyberattack that shut down the MLS service provider on August 9, 2023 | ||
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