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AdviceDownloadingOwnershipQuestions

If I download all the Matterport 360s, can the client re-build the tour?18327

US Building
Survey, LLC
Olathe, Kansas
rhelling private msg quote post Address this user
I have a retail client (with multiple sites) that questioned the ownership of files. There question was based on if my company dissolved, would they still have access to the virtual tour - assuming they may want extended access to the tour.

I downloaded the model and provided them with a zipped copy of everything. Can someone confirm that would work…meaning they could technically upload themselves and/or host by other means now that they have the downloaded model files.
Post 1 IP   flag post
Expertise private msg quote post Address this user
You can easily transfer the scan to anyone with an email address.

https://support.matterport.com/s/article/How-To-Transfer-a-Space-Between-Organizations?language=en_US
Post 2 IP   flag post
US Building
Survey, LLC
Olathe, Kansas
rhelling private msg quote post Address this user
I don’t want to transfer files at the moment. I’m handling their account. But what I’m hearing is that there is no need to provide a downloaded copy.

I’m not sure it’s reassurance for the client…but I guess the reassurance is that if I go out of business…before I close my doors, I’ll send a link to transfer everything to them?
Post 3 IP   flag post
Expertise private msg quote post Address this user
Yes, they could set up a Matterport account and then you can push it to them.
Post 4 IP   flag post
105401 4 4
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