Video: Matterport Crashing with Pro 3, Solved? | Video courtesy of Sparks Media YouTube Channel | 31 January 2023 | Scan Your Space (a Division of Sparks Media Group) Founder and CEO Tom Sparks |
www.ScanYourSpace.com | www.SparksMediaGroup.com | @ScanYourSpace



If you remember from my last video: Matterport Pro 3, is the honeymoon over? we had an issue where the alignment was taking a long time to do.

At the end of that video the app just kept crashing, see video here: https://youtu.be/sXcLL9gZpRw

I reached out to Matterport support on 1/20/23 about the issue, on 2/8/23 they replied, telling me the firmware I was using was outdated and suggested I update it to the latest version. I was hesitant but did.

I went back out to Mare Island in Vallejo, CA to test out if the update fixed the issue.

For reference my current iPad is an iPad pro 12.9 4th gen (2020) with 1 tb of hard drive and 6gm of ram.
This video has my results of the newest test scanning.

I did speed up some dull parts where I wasn't talking but take a look!