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Pro3

UNABLE TO CONNECT PRO3 WITH IPHONE 14 PRO MAX18127

EMILIANO private msg quote post Address this user
Hi,

I tried to connect my Iphone 14 Pro Max with Camera PRO3, but I couldn't. It keeps giving me WIFI CONNECTION ERROR (even though wifi is connected with Matterport Pro3). With my Ipad Pro 11 2nd generation no problem. Even after Capture app update (released today) and both updated.

Is there anyone else having the same problem?

E.
Post 1 IP   flag post
WGAN
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Member
Bon Secour, Alabama
Chemistrydoc private msg quote post Address this user
I use it with my iPhone 12 Pro with no problem. Strangeā€¦..

Best of luck -

Keith
Post 2 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user
@EMILIANO

Will this fix it?

Quote:
Originally Posted by @bwest360
Figured it out. The iPhone had a VPN automatically synced up for some reason. The VPN had to be turned out and there is another setting in the phone that had to be disabled. The average person would have no idea if was even a feature on the phone without going to the Genius Bar at the Apple store. Good tip for the future if anyone is having this issue.


Dan
Post 3 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user
@EMILIANO

If that does not fix it, please see this related WGAN Forum discussion:

https://www.wegetaroundnetwork.com/topic/18091/page/1/new-iphone-14-not-connecting-to-matterport-pro2-help-please/

Dan
Post 4 IP   flag post
EMILIANO private msg quote post Address this user
@DanSmigrod @Chemistrydoc

Thank you for the indications, and doing some tests, and I managed to solve:

Procedure
1) disconnect VPN (if it activates) https://www.youtube.com/watch?v=oapGzo8XnUQ&t=87s

2) In APP CAPTURE settings on Iphone enable "local network"

E.
Post 5 IP   flag post
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