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Problems

Matterport Not uploading; red cloud. Help Please?16733

DouglasMeyers private msg quote post Address this user
6 years I have been doing this and have never gotten a red cloud in the upper left hand of the upload page on my app.

Has anyone ever seen or know how to fix this ?

Thanks Douglas
Post 1 IP   flag post
Matterport
Camera
Repair Service
Gainesville, Florida
MatterFix private msg quote post Address this user
Try logging out of the app and then log back in. Have heard this has worked for others.
Post 2 IP   flag post
WGAN Fan
Club Member
Queensland, Australia
Wingman private msg quote post Address this user
I agree with Mike. It has happened to me once. The problem is somehow you get logged out of your account but the app says you logged in. So when you try to upload it does not know what account it is going to be uploaded and shows an error.
Post 3 IP   flag post
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