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MattertagsProblemsQuestions

Lost Mattertag ıssue?15612

Istanbul, Turkey
alirizacil private msg quote post Address this user
Hi,
I am having problems with mattertags for the last 2 days. For example, i created 60 mattertags, 30 minutes later I added 30 more. Then I see that first 60 of them have been gone. I open a ticket to Matterport support and they said there is nothing they can do. Has anyone experienced this before?
Post 1 IP   flag post
CharlesHH private msg quote post Address this user
It seems that if you get close or over 100 tags you can have problems. I could not change stalk length and some would not move. Known bug with no solution. Maybe similar problem.

Suggest you publish after every ten. But refresh view page to see if they are there. Stalk changes showed in preview but went back to default when model was refreshed.
Post 2 IP   flag post
105401 2 2
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