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3D ShowcaseCapture AppProblemsWarehouse

Matterport Model is rotated after processing??? Can Matterport fix this?14436

DigitalTwin private msg quote post Address this user
Hi folks,

I just did a series of models for one big warehouse. When I sent them for processing and got them back there is one model that is rotated 90 degrees counter clockwise to reality. I did all the interiors during the day then came back at sundown to get exterior 3D shots linked from this same space. I did have some alignment issues because vehicles in the original scans were moved or no longer there (or new ones were parked) but it did work. Can this be fixed by Matterport?
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DanSmigrod private msg quote post Address this user
@DigitalTwin

Ugh! That's not good!

1. Can you share the tour with us to see "what's up"?
2. Can you include the mini-map?
3. Can you tell us where to see the bad scan?

Dan
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