Theta Z1 problems13653
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dndavis private msg quote post Address this user | |
| I have been trying to learn my new Theta Z1 and the whole 360 thing. It's frustrating. I can't get the wi-fi connection between it and my iPhone (new 12 Pro Max, since my old 8 Plus's battery gave out earlier this week) stable enough to shoot my 3/2 apartment. Bluetooth won't connect at all. Is it just me? Did I get a bad sample? |
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 WGAN FanCLUB Member Coeur d'Alene, Idaho |
lilnitsch private msg quote post Address this user | |
| Often when I experience wifi issue with any of my Ricoh 360 cameras it's due to it connecting to another one of my iOS devices. Try turning off the wifi on any other iPhones or iPads you may have connected to the Z1 at one time and just turn on wifi on your 12 Pro Max | ||
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Lambda_Photography private msg quote post Address this user | |
| Just to let you know, I was having really frustrating issues with Theta Z1 and WiFi, turns out that the WiFi card was cactus Replaced by the agent, everything works fine now I use a Nokia 6 for this and only this Everything else I have iPhone |
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dndavis private msg quote post Address this user | |
| Thanks, Gentlemen! I appreciate the responses. I've tried everything I know, and still no luck. I suspect a bum unit. I've dropped a line to Ricoh technical support. |
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dndavis private msg quote post Address this user | |
| UPDATE: Theta tech support pointed out what I had overlooked: when the camera goes to sleep, the network connection between it and the phone is broken. In my home environment, the phone then automatically re-connects to my home wi-fi. The solution is to turn off the sleep function and go to Settings on the phone to switch the wi-fi connection from my home network to the camera. This isn't likely to be a problem when shooting a property where you're not connected to any wi-fi at the property. I'm inclined to leave sleep off entirely, to avoid interruptions while shooting, though that does mean power management is a manual affair. (Did I mention the Z1's battery life is dismal? No, but everyone else has? Groovy!) I also like @Lambda_Photography's idea of dedicating a phone to use with the Z1. It will have to be Android to use the Dual Fisheye plug-in remote control. I have an old Samsung I can put to that use for the time being. As an aside, I'm looking forward to tomorrow's Live at 5 with InsideMaps. |
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 WGAN GoldMember |
Inside_Maps private msg quote post Address this user | |
| @dndavis Hi, Please check the upgrade of the Ricoh Theta firmware, the Thetas usually require a Firmware upgrade out of the box. Please follow this guide here to update the Firmware. Using a computer- https://support.theta360.com/en/manual/v/content/update/update_01.html Using a smartphone- https://support.theta360.com/uk/manual/z1/content/update/update_02.html Also, please ensure that the InsideMaps Capture app is up to date. If the issue persists, please please try to perform resetting the camera. Theta V - https://support.theta360.com/en/manual/v/content/settings/settings_04.html Theta Z1 - https://support.theta360.com/en/manual/z1/content/settings/settings_05.html Best Regards, Link: https://support.insidemaps.com/support/insidemaps/ShowHomePage.do#Solutions/dv/145999000105666655/en |
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