Helping You Connect the Dots to Succeed Faster
WGAN-TV: Now Playing
WGAN-TV: Now Playing
Free WGAN Map
Locations of Matterport Pro3 Camera Service Providers and see the number of Matterport Pro3s and/or BLK360s for each Matterport Pro.
View WGAN Map
Contact Info
Locations of Matterport Pro3 Camera Service Providers and see name, company, website, email and mobile phone for each Matterport Pro.
Join WGAN Sponsor
Get on the Map | A Service of We Get Around Network (not affiliated with Matterport)
One Order  |  One Quote  |  One Contact
Book Multiple GLOBAL Commercial Locations
  • ✔  As-Builts
  • ✔  Construction Progress
  • ✔  Facilities Management
Last 24 Hours: 132 Unique Visitors
9,241 WGAN Members in 149 Countries
Last 30 Days: 28,775 Page Views | 12,272 Unique Visitors | 30 New Members
We Get Around Network Forum
Quick Start | WGAN Forum
CamerasPro1Pro2Pro3Versus

Will Pro 1 soon not be dropped from the device "ecosystem"?13423

WGAN
Basic Member
Boston
Noddy private msg quote post Address this user
Hi to all,
I recently called Matterport to ask about the future of Pro 1, since they are scaling back the repairs available. We had been discussing reasons to buy the Pro 2 vs keeping Pro 1, and the representative hinted that at some point they would just stop supporting the Pro 1 camera at all..
I'm paraphrasing, but he said "there's no announcement yet about eliminating support for Pro 1 camera" but that made me wonder if and when there might be.

Whatever about repairs, is it possible that Matterport will just render Pro 1 cameras useless, dumping them from the device "ecosystem"?

Could they legally do that?

I was hoping that if I bought a Pro 2, that my Pro 1 would be a 2nd camera / back up camera, or that I could sell it, but now it seems that I may be just being forced to buy another camera.

It does seem that Pro 1 cameras have value & are still changing hands on Dan's forum, & ebay etc, so may be there's something I don't know about?

Would love to hear any opinions on it, thanks
Post 1 IP   flag post
MeshImages private msg quote post Address this user
Well, I guess, that there is a Pro3 on the horizon.

And I also think, that this Pro3 camera will only work with new hosting contracts (not classic plans).

Therefore I would not make a bet on the Pro1 anymore.

I still have my Pro1 as a backup, but to be honest, I have never used it anymore. Actually I should sell it.
Post 2 IP   flag post
WGAN
Basic Member
Boston
Noddy private msg quote post Address this user
Thanks for your input,
who or why might anyone buy a Pro 1 camera now I wonder?
Post 3 IP   flag post
MeshImages private msg quote post Address this user
Oh, there war a Pro1 camera recently on German Ebay and made 1.200,00 Euros.
Post 4 IP   flag post
WGAN
Basic Member
Boston
Noddy private msg quote post Address this user
Glad to hear that, thanks!
Post 5 IP   flag post
WGAN Standard
Member
Las Vegas
VTLV private msg quote post Address this user
I don't see the pro 1 as completely useless, the camera isn't really outdated by any means. I'm sure Matterport would love to finagle a way to get us all off of classic plans. Sort of surprised Matterport hasn't reached out to repair companies to be exclusive or certified repair specialists for Pro 1 cameras. Probably due to the Pro 2 being almost the same camera.
Post 6 IP   flag post
WGAN
Basic Member
Boston
Noddy private msg quote post Address this user
@VTLV, agreed, the Pro 1 camera is is still a great camera, mine has served me well and still producing great results that my clients are happy with.
It's just a bit unclear from Matterport as to whether they will continue to support it for the long term, it would be nice if they provided more clarity on that
Post 7 IP   flag post
WGAN Forum
Founder &
WGAN-TV Podcast
Host
Atlanta, Georgia
DanSmigrod private msg quote post Address this user
@Noddy

This WGAN Forum discussion may add clarity regarding Matterport support of Pro1 Camera:

Limited Matterport Pro1 Repairs after 31 January 2021

I fully expect Matterport Pro1 camera to be able to continue to publish to Matterport. The only issue will be getting it fixed, if it breaks. @MatterFix will likely be able to fill a gap in potential Matterport camera repair service.

I will ask MatterFix Founder Mike Vorce about Pro1 repairs on this upcoming WGAN-TV Live at 5 show on Wednesday, 11 November 2020:

WGAN-TV Live at 5: Top 10 Matterport Pro1, Pro2 & Pro2 Lite Camera Repairs

Dan
Post 8 IP   flag post
mori private msg quote post Address this user
@MeshImages IMO no Pro3 on the horizon if you think of something in the next 6-8 month.
Post 9 IP   flag post
104058 9 9
This topic is archived. Start new topic?