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WP3D Models

losing content on wp3d tour13100

fotoguy private msg quote post Address this user
I'm having an issue that I have not experienced before using WP3D. I put in the primary content info which describes all the details of the house. I copy and paste the information as I usually do for any other tour. I publish the page to save the content. I notice right after I save the page, the words all disappear but the word count is still 494. The content will stay on the tour for awhile but when I go back and click on the final tour, the text is all gone. I have re-loaded the text probably 6 times this morning hoping it will stick to no avail.

Anybody have an idea of what might be happeing?
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DanSmigrod private msg quote post Address this user
@fotoguy

Text pasted as "white" so it's there, but you can not see it?

Try a copy from WP3D Models and paste into a doc. Then highlight and see if you can change the font color to black. If yes, then paste back into WP3D Models and then publish again.

Okay?

Dan
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lilnitsch private msg quote post Address this user
I was having issues with text disappearing when using just the text ~ I switched over to the visual which seems to have resolved this issue


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