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AdviceHow To

Cancel Matterport Account12046

Sarnia, Canada
June private msg quote post Address this user
I am needing to cancel my Matterport account and can't seem to figure out to do it. Any help?
Post 1 IP   flag post
Hartland, Wisconsin
htimsabbub23 private msg quote post Address this user
Is it a legacy account?
Post 2 IP   flag post
Sarnia, Canada
June private msg quote post Address this user
Nope had changed it to save money.....didn't know at the time that I could pass that off to anyone. Sorry.
Post 3 IP   flag post
homefinders3d private msg quote post Address this user
you have to call them to cancel or do a support ticket. I found out the hard way lol. I wasn't using my account and realized I was still getting billed. Onine only allows you to upgrade your account.
Post 4 IP   flag post
DaK private msg quote post Address this user
Or just don’t pay the bill...
Post 5 IP   flag post
Sarnia, Canada
June private msg quote post Address this user
Thanks! I did do a support ticket but the last one took three weeks to get an answer so will call tomorrow.
Post 6 IP   flag post
105439 6 6
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