MP Embed down?!? [Friday, 22 May 2020]12016
3D4U private msg quote post Address this user | ||
All my MPEmbed links are down. I get a 'HTTP ERROR 500' message. Is this the case for everyone? Very unfortunate now that we just opened a (second) large Dutch Museum which is currently being promoted via TV. Visitors now get an error message. Also in the last month I don't get any response from MP Embed reg. support tickets. Help! |
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Post 1 IP flag post |
KfromPoland private msg quote post Address this user | ||
Same here OMG !!! I ve got almost 70 spaces aaaaaaaa what is going on ? | ||
Post 2 IP flag post |
Astroprojector private msg quote post Address this user | ||
I do not get the Error 500, but nothing I configured in MPEmbed displays for my tours. | ||
Post 3 IP flag post |
palladio private msg quote post Address this user | ||
Error 500, all links down. | ||
Post 4 IP flag post |
808virtually private msg quote post Address this user | ||
Same here. Hope it's fixed soon. Processing a $19.5 million home now. Realtor wants music. | ||
Post 5 IP flag post |
KfromPoland private msg quote post Address this user | ||
I am talking to Chris right know, he says it s working just fine in his deskop and phone | ||
Post 6 IP flag post |
808virtually private msg quote post Address this user | ||
Not working on mine. |
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Post 7 IP flag post |
WGAN Standard Member Atlanta, Georgia |
Scena private msg quote post Address this user | |
Down here too | ||
Post 8 IP flag post |
KfromPoland private msg quote post Address this user | ||
the server is up and running, so they are trying to figure out why is it giving that error | ||
Post 9 IP flag post |
3D4U private msg quote post Address this user | ||
@KfromPoland. Good to hear you have direct contact with Chris. The Matterport workshop has been 'updated'. Maybe that is the cause. Can you ask Chris? Can you also ask him why he is not responding to support tickets? I have been in the dark since the end of March? I send him multiple requests. |
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Post 10 IP flag post |
KfromPoland private msg quote post Address this user | ||
I just asked him via facebook mpembed | ||
Post 11 IP flag post |
808virtually private msg quote post Address this user | ||
Tour is playing but editing is not. | ||
Post 12 IP flag post |
Sarnia, Canada |
June private msg quote post Address this user | |
Same here not working | ||
Post 13 IP flag post |
KfromPoland private msg quote post Address this user | ||
Guys I have confirmation it;s working. I checked few spaces and it s ok | ||
Post 14 IP flag post |
808virtually private msg quote post Address this user | ||
@KfromPoland Can you try editing one of your spaces? | ||
Post 15 IP flag post |
KfromPoland private msg quote post Address this user | ||
eh ...i see i cannot | ||
Post 16 IP flag post |
808virtually private msg quote post Address this user | ||
@KfromPoland Yes, on MPEmbed. | ||
Post 17 IP flag post |
KfromPoland private msg quote post Address this user | ||
nope | ||
Post 18 IP flag post |
Hilton Head Island, SC |
THRHHI private msg quote post Address this user | |
It is working now | ||
Post 19 IP flag post |
808virtually private msg quote post Address this user | ||
@THRHHI Tours are playing but editing is disabled. | ||
Post 20 IP flag post |
WGAN Standard Member Atlanta, Georgia |
Scena private msg quote post Address this user | |
Working but the overlay settings are not appearing. | ||
Post 21 IP flag post |
Astroprojector private msg quote post Address this user | ||
+1 for the Scena reply. I have the following overlays and they are not displays details=1&minimap=1&mdir=3&hdir=2&minimaptags=1&play=1 |
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Post 22 IP flag post |
WGAN Standard Member Atlanta, Georgia |
Scena private msg quote post Address this user | |
In one browser the are still active but I think it's because of existing caching. Try loading incognito and all controls are void with the opening title still present on the screen. | ||
Post 23 IP flag post |
808virtually private msg quote post Address this user | ||
Looks like were back online. Editing is now available to me. | ||
Post 24 IP flag post |
WGAN Standard Member Atlanta, Georgia |
Scena private msg quote post Address this user | |
My models are still missing the overlay, unless logged in. | ||
Post 25 IP flag post |
Sarnia, Canada |
June private msg quote post Address this user | |
Mine are still not active. They don’t open and the play button is red. | ||
Post 26 IP flag post |
Astroprojector private msg quote post Address this user | ||
Any updates on this. I still do not see any MPEmbed overlays. | ||
Post 27 IP flag post |
Kumar private msg quote post Address this user | ||
@Astroprojector same here.... at first i was in fact glad to see "no matterport" in the screen. I wish it remains this way but just add in other icons It is such a nice clean window now. |
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Post 28 IP flag post |
palladio private msg quote post Address this user | ||
Yes, I'd love it if we didn't have a show a Matterport logo, and if there was a way to have the logo of an organization instead. Especially in the upper left corner. I'm glad he's working on it. Sad how systems have a way of knowing it's a holiday weekend sometimes! |
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Post 29 IP flag post |
ahagert private msg quote post Address this user | ||
no music on mine! | ||
Post 30 IP flag post |
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