MPembed support down?11434
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3D4U private msg quote post Address this user | |
| For some of my clients I use the extra functionality of MPembed. I ran into some issues and have tried to contact their support multiple times now. First attempt more than 10 days ago. No response yet. Maybe because of the COVID situation. Is there anyone on this forum who knows what is going on there? Or who has more direct contacts? I want to use MPembed for a big assignment but now I am not sure because of the radio silence. |
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denlee private msg quote post Address this user | |
| I sent a support question a few days ago also. I was asking how to get the controls to display (at the bottom left) while the tour is playing. |
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PeterWolf private msg quote post Address this user | |
| I always got Chris Hickman on Facebook Messenger. Usually he replied within 24 hours. I don't know about nowadays. | ||
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Paris |
RomainReparage private msg quote post Address this user | |
| no answer here too | ||
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virtualpro private msg quote post Address this user | |
| What are the issues you are having. I will try to reach out. Chris is an RCE member with me |
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3D4U private msg quote post Address this user | |
GraQuote:Originally Posted by virtualpro Great. See PM |
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Paris |
RomainReparage private msg quote post Address this user | |
| Here is my issue : Labels made on Matterport model appear on the custom map even when they have been disabled (with advanced setting) or deleted (on the Mp model). Also it looks like the ‘Show Minimap Maximized’’ option is not working with custom map. Thanks |
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