Matterport Pro2 goes back to warming up mode10645
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Craig private msg quote post Address this user | |
| Hi any solution to this, not all the time but at various shoots the camera goes into warming up mode. I shut down and switch on again and away I go again. Any answers please | ||
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SpencerLasky private msg quote post Address this user | |
| I've had the same problem Craig, and found the same solution. | ||
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 WGANStandard Member Cayman Islands |
Harrycayman private msg quote post Address this user | |
| Hi I'm having same problem too. And also the capture times out after the scan. And now the iPad shows its connected and app says its not. Just in last week or so. |
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 WGANStandard Member Bon Secour, Alabama |
Chemistrydoc private msg quote post Address this user | |
| I've always had that problem - even with the old Pro1. For me, it has always occurred after scanning for awhile, which has led me to think that it could be a shut-down due to overheating. But I have no basis to know that for sure. Keith |
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WGAN Standard Member Cayman Islands |
Harrycayman private msg quote post Address this user | |
| just got this Good afternoon, Thanks for contacting Matterport. I hope this finds you well, in regards to the different issues you are encountering, it may be caused by the capture update. I will be attaching your ticket to a Jira ticket that has been created for our engineering team to investigate these issue. I don't have an eta at this time, but I will keep you posted as I am updated. Best regards, Adrienne Matterport Customer Support |
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