Well that's not a good start (with my Ricoh Theta Z1)10481
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Cincinnati, OH |
leonherbert private msg quote post Address this user | |
Just got my Theta Z1 from B&H and it boots up with an error. This really sucks. Ricoh support was very helpful even though it is impossible to tell who you are supposed to talk to. I just tried 5 on the phone  Will have to return it. Camera's and I are not friends right now.Was wanting to try it out for a job proposal, eerrrrrrrrr..... |
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 WGAN ForumFounder & WGAN-TV Podcast Host Atlanta, Georgia |
DanSmigrod private msg quote post Address this user | |
| @leonherbert What was wrong with the Ricoh Theta Z1 that you received? Dan |
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bryanhscott private msg quote post Address this user | |
| @leonherbert Have you tried going through the firmware update process? This link will take you to a procedure for downloading to your PC or MAC to obtain and install the most recent version directly to the Z1 through the supplied USB cable. Good luck with it! |
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bryanhscott private msg quote post Address this user | |
| Oops, forgot the link: https://support.theta360.com/en/download/firmware/z1/ | ||
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Cincinnati, OH |
leonherbert private msg quote post Address this user | |
| @DanSmigrod @bryanhscott The camera has some sort of error that cannot be fixed through a firmware update or anything else. I was able to see that it had the correct firmware but the camera just showed an error in the camera display. The camera was fully charged and just switched off after showing the error. Ricoh recons that it is just one of those rare duds. B&H has already overnighted me a replacement. There customer care is very responsive. Hopefully the replacement will work Thanks for the advice though. |
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