Functionality of different browsers and OS83
Pages:
1
|
DRKNorth private msg quote post Address this user | |
| Hi group. I have a client with a Lennovo touch pad running windows 8, the matterport viewer loads ok using chrome as the browser, however the functionality of the tour doesnt work, any ideas on what we are doing wrong here? I'm not sure whether the rest of you guys are having the same issue, but it seems my biggest challenge as a provider of the Matterport product is all the issues with the clients / end users not being able to view the models on their existing pc's laptops and tablets. Telling someone their browser is not supported, or having to tell them its not going to work unless you have webGL enabled and tick several boxes doesnt feel like an ideal basis for a business / service. I agree that it works perfectly on an ipad air running iOS 8.1, but we cant realistically expect all of our clients to have that. |
||
| Post 1 • IP flag post | ||
|
JakeRees private msg quote post Address this user | |
| Hi DRKNorth, I use both mac and pc, my pc being a microsoft surface running windows 8.1. I have some functionality with the touch screen as far as turning the model, but do not have the pinch to zoom feature which i really like on the ipad. I have had success with clients opening showcase on their phones. All of my clients are pretty up to date with either Iphone 5/6s or android. I have a galaxy and it works great, albeit a little small to really see every detail. I work with mostly real estate (I think everyone on here does), and think the bigger issue is that I don't know if their clients (ie buyers) are able to view the model. I am definitely interested in what everyone has to say on the matter. |
||
| Post 2 • IP flag post | ||
|
|
DRKNorth private msg quote post Address this user | |
| Thanks So any idea what the issue is with the microsoft surface. When we try and rotate the model, its as though the window is not active and the whole screen drags to the side instead of the viewer being active.... |
||
| Post 3 • IP flag post | ||
|
ccctucker private msg quote post Address this user | |
| Did you try the white arrows on the left corner to move it? | ||
| Post 4 • IP flag post | ||
Pages:
1This topic is archived. Start new topic?