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3D ShowcasePro2ProblemsScanningScans

Is there a way to fix Two Matterport Models (that should be one Model)?15302

NC3D private msg quote post Address this user
Hi everyone,
Had a strange result in a recent scan where it ended up creating a segment of the scan in a completely different area. Is there a way to connect the two? Possibly something Matterport can do? I've attached a screenshot of how it appears and how it should appear.

Thanks for your feedback!


Post 1 IP   flag post
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Beijing
JuMP private msg quote post Address this user
Ask Matterport support team to merge them together.
Post 2 IP   flag post
NC3D private msg quote post Address this user
Will do Thanks!
Post 3 IP   flag post
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Los Angeles
Home3D private msg quote post Address this user
I have seen this in Capture’ minimap on occasion, but after processing everything was correct.
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DanSmigrod private msg quote post Address this user
@NC3D

Please let us know how long it takes to get this fixed:

Quote:
Originally Posted by @JuMP
Ask Matterport support team to merge them together.


Thanks,

Dan
Post 5 IP   flag post
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